Approaching Sensitive Situations
Suggested Strategy: Use a Define & Coach Strategy paired with a Third-Party Question to help the individual’s awareness of how they might be perceived when approaching sensitive situations. Use Whiteboard Coaching to help them build a strategy for approaching those situations going forward.
Suggested Questions:
Î Define & Coach: What would you categorize specifically as sensitive situations in your position? Î Third-Party Question: How would you say your team would describe your strategy for approaching sensitive situations?
Suggested Activities:
Î Whiteboard Coaching: On the left side of a whiteboard, write down the individual’s answer to your Third-Party Question. On the right side of the board, write down how the individual thinks an ideal approach to handling sensitive situations might look like. Then, erase the left side of the board and create a strategy together for the individual to take in the future as they address sensitive situations.
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