Accepting Feedback Without Anxiety
Suggested Strategy: Open the conversation with asking for permission — this helps the person you are coaching open themselves up to being given feedback on their terms.
Suggested Questions:
Î Permission-Based Question + The Sword: With your permission, and so that I don’t make any assumptions because that would be unfair to you, I would like to share my perceptions with you as it relates to your acceptance of feedback. (When permission is granted, share your perceptions.) Î Reflective Question: I don’t want you to answer right away, I’m going to (get a coffee, use the restroom, etc.), but while I’m gone, I’d like you to think about what actions you might be willing to take in order to become confident in accepting feedback from others.
Suggested Activities:
Î GOAL-Based Coaching: What does this person hope to become Great at in their career? What Opportunities might present themselves as a result of this person becoming great? What Actions must they take in order to bring those opportunities within reach? What will they Love about reaching their goals? What role might feedback play in the employee’s path toward reaching their goals?
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