Suggested Learning Projects:
Î Journal-Based Coaching: Ask the employee to keep a journal in the coming weeks — the entries should note daily times where they either were given feedback or there was an opportunity for them to seek feedback. What action did they take in that situation? What was the outcome of their action? How did they feel about their goals that you discussed previously after that feedback? Be prepared to discuss their journal entries at your next coaching session. Journaling will also give them an opportunity to release some anxiety by writing their thoughts down.
Supplemental Coaching Strategies:
Î 30-Second Coaching: Reinforce the employee’s confidence by taking 30 seconds to verbally acknowledge the efforts made by the employee to accept feedback without anxiety. Be specific in letting them know what they did well and how it will benefit them on the path toward reaching their goal. Î Observational Coaching: What situations does this person observe around them where feedback is necessary? How was the feedback given AND accepted? What takeaways can this person put into practice from observing their peers in interactions revolving around feedback?
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