Positive Feedback Within the Team
Suggested Strategy: Coaching in a group setting — make sure that the group has the knowledge to give and receive positive feedback
Suggested Questions:
Î Rating Question: On a scale of one to six, with six representing a daily practice, and one represents some hesitation or reluctance, where would you rate your practice of giving positive feedback? How about receiving feedback? What actions can we take together to help you reach a six?
Suggested Activities:
Î Whiteboard Coaching: On the left side of a whiteboard, write down how the group would describe their current ability to give and receive positive feedback to each other. On the right side of the board, write down the ideal description of what it looks like to give and receive positive feedback well. Erase the left side and then write down the group’s ideas of actions to take to help them reach the level of comfortability that they had defined on the right side of the board. What benefits does the team gain as a result of improving these skills? Î Role Play: Pair up the members of the group, give them an example of giving positive feedback and have them role play that situation with each other. Then, after they have had the practice conversation, have them give the other person feedback to the group on how what their partner did well. Not only are they practicing with a pretend situation,
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