Assisting Millennials
Suggested Strategy: Use a Define & Coach strategy to help the individual understand what traits of millennials come through when assisting them so that they can better serve them specifically to their needs.
Suggested Questions:
Î Define & Coach: When we talk about Millennials as our clients, what traits would you say define them? Î Self-Actualized Question: What actions do you think you could take to ensure that you are adjusting your approach to Millennials so that you are meeting their needs to the best of your ability?
Suggested Activities:
Î Whiteboard Coaching: Discuss with the employee their current strategy for assisting Millennials. Write this strategy on the left side of a whiteboard. On the right side of the board, write down the employee’s strategy going forward when assisting Millennials. Erase the left side of the board and write down the five actions that the employee is committed to taking to become great at the strategy written on the right side of the board.
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