Emphasizing Patience with Millennials
Suggested Strategy: It’s not necessarily their fault that millennials want information right away, they grew up with search engines and the Internet. Teaching them that the same mindset doesn’t always translate to a work environment is something that can be taught with perspective taking and process outlining.
Suggested Questions:
Î Teach Me: What are some systems that stand in the way of obtaining information right away at our company? Î Self-Actualized Question: What communication barriers stand in the way of getting the information you’re seeking right away? Î Risk Question: What risks do you assume by not approaching communication in a more patient, measured position here at this company?
Suggested Activities:
Î Role Play: Suggest a scenario where an employee would want information right away (i.e., information needed for a project/ report, data for a meeting, etc.), and the employee couldn’t obtain it. You would play the role of the person the millennial would want information from. After the scenario, discuss things that went well, and things that could improve. In this conversation, be sure to outline specific steps that they can take to improve.
Made with FlippingBook. PDF to flipbook with ease