Motivating Conversations
Suggested Strategy: The best way to motivate and engage employees is through the art of the coaching conversation. Doing so allows you to verbalize your thoughts in a tactful way that encourages dialogue and embracing of coaching.
Suggested Questions:
Î Self-Actualized Question: What parts of a conversation may alienate or cause harm to others? How do you handle objections when they come your way? Î Third-Party Question: What do you think your teammates’ confidence in you is based off your conversations you have with them? Î Rating Question: On a scale of one to six, with six being you are able to motivate your team through coaching conversations with confidence and ease, and one you struggle and stress about doing so, where would you rate yourself and why?
Suggested Activities:
Î Role Play: Have the employee act as themselves, and you play the role of someone approaching them in a coaching relationship. After you do so, discuss how they think the conversation went. What did they do well, what would they change in the future, etc. Î Brainstorming: Together, come up with techniques that allow people to step outside the moment in time to self-regulate and calm themselves down. Much of the time, coaching conversations go south due to the person coaching, not the person being coached.
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