Suggested Learning Projects:
Î Observational Coaching: The employee should observe the conversations that happen around them throughout the day. They should keep a journal entry daily of what happened in the conversation, what the employee thinks was effective in the communication, and what they think could have been executed better and how they would improve the conversation. Discuss the journal entries to the next coaching session. Î Self-Directed Learning: Have the employee come up with a number of tasks they need to delegate during the week and have them stick to it. Have them keep track of numbers regarding how long it took, quality, etc. This helps them associate tangible benefits to delegation vs. qualitative opinion from you as a superior.
Supplemental Coaching Strategies:
Î 30-Second Coaching: Let this person know when they are making positive strides toward the goal of delegating through peer relations. Take 30 seconds to tell them specifically what they’ve done well and how their actions are appreciated by you and the team. Î Non-Verbal Coaching: Write them a note and leave it on their desk when you notice them exhibiting the behaviors and skills that were brainstormed in the activities section. Be specific in describing what they did, when, and why it was appreciated.
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