Effectively Handling Disagreements
Suggested Strategy: Utilize a Define & Coach strategy to narrow down what effectively handling disagreements means for you and for the individual — this is a situation where different individuals might have different ideas of what this means.
Suggested Questions:
Î Define & Coach: When I say the phrase effectively handling disagreements , what definition do you think you would assign to it as it relates to the workplace? Î Risk Question: What risks do you think you might mitigate because of putting that definition into practice in your own interactions? Î Success Imperative: What actions do you think you are committed to taking to successfully implement that definition in your own disagreements in the workplace?
Suggested Activities:
Î Role Play: Practice situations where the individual may have a hard time putting that definition into practice in their own disagreements at work. Have the individual be prepared to share feedback for themselves as you go through the practice disagreements. Î Whiteboard Coaching: On the left side of a whiteboard, write down how this individual currently would describe their strategy in handling disagreements. On the right side of the board, write down the definition discussed earlier in the conversation. Then, erase the left side of the board and brainstorm with the individual the strategy that they must take to put that definition into practice in their own disagreements.
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