Improving a Toxic Team Environment
Suggested Strategy: In coaching the team leader that is charged with improving the team environment, utilize a Third-Party Question to bring awareness to how others may perceive the team environment.
Suggested Questions:
Î Third-Party Question: If we were to ask someone from outside of the company how they would describe your team environment after observing them for a day, what do you think they might say and why? Î Self-Actualized Question: What do you think you must specifically do as a leader for this team to make a change so that the perception of others regarding your team is a more positive one?
Suggested Activities:
ΠWhiteboard Coaching: On the left side of a whiteboard, write down how the team currently interacts with each other, and the potential risks involved with their behavior. On the right side of the board, ask the individual how they would describe what an ideal environment might look like for their team and how that would mitigate some of the risks on the left side of the board. Then, erase the left side of the board and work together with the individual to create a list of actions to be taken to improve the team’s environment and reach the description on the right side of the board.
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