Î Observational Coaching: Have the team observe a teammate that demonstrates great active listening throughout the week and journal how it interacts with their job responsibilities. Then, have the employee make note in their journal two things that they did well that reflect your discussion from the demo me activity, one thing they would do differently, and any questions they have.
Suggested Learning Projects:
Î Tangible Successes: Ask your coaching target to come back to your next coaching session with three examples of specific situations where they successfully implemented active listening to build trust in a relationship with a peer. How will their actions lead to a trusting and lasting positive relationship in the long run?
Supplemental Coaching Strategies:
Î Non-Verbal Coaching: Leave your coaching target a hand-written note on their desk when you observe improvement in active listening. This will be an easy task when you observe them throughout the week. Make sure your note is specific and descriptive.
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