Suggested Learning Projects:
Î Peer-to-Peer Coaching: Ask the individual to meet with a new peer weekly to discuss their strategies for working with other departments. How does their peers having trust in other departments benefit this department? The individual you are coaching should email you after each conversation with their peer with one takeaway that they will put into practice on their own when learning to trust other departments. Î Journal-Based Coaching: Assign your coaching target to keep a running journal in the coming weeks with entries noting times where they felt uncomfortable in trusting another department. Where was the lack of trust stemming from? What could the individual do in that situation to build the trust they have in that department? Discuss their journal entries at your next coaching session.
Supplemental Coaching Strategies:
Î Non-Verbal Coaching: Leave the employee a hand-written note at their workstation when you observe actions taken by them to trust other departments. Be specific in sharing the efforts you had observed and how their efforts are appreciated by both you and the team.
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