September 2025
MESSAGE FROM THE GENERAL MANAGER
Dear colleagues,
The past few months have seen some of the largest volumes of patients and demands ever on our health services both here at HKH and across the broader health system and I wish to thank you all for the hard work, resilience and dedication in providing care to our community during these times. In true HKH spirit I have seen examples every day of you all pulling together as a team to provide the very best and safest care and experience for all our patients requiring our help. For this I say a heartfelt “thank you” to each and every one of you for the important jobs you do in keeping our community safe and healthy when it is needed the most. As many of you would know as part of a state-wide transition of hospital based environmental and distribution services to HealthShare NSW our HKH teams’ transition (with other facilities in our district) will occur in early October. Our hospital and community health centres are some of the cleanest in the state and I wish to thank Ovi Chowdhury and our wonderful cleaners and dock workers for the wonderful jobs they do keeping our environment “spotless”, departments “stocked” and above all else safe for our patients and staff. I know HealthShare are looking forward to continuing these very high standards and these very important people will always remain part of the HKH and NSLHD Family. We recently wrapped up the 2025 People Matter Employee Survey (PMES), and I would like to thank all HKH staff members who took the time to share their feedback about what it’s like to work at our hospital and health service. HKH had a 42% response rate that placed us as the 3 rd highest facility/service responder which was pleasing and I would to thank all the survey’s champions at our hospital for helping your peers and colleagues have their say. I am sure those lucky enough to recieve a free coffee (we handed out around 300 vouchers) when completing your survey also helped boost our response rate! Most importantly, like in previous years, your input from this survey will be invaluable as we continue to strive toward making HKH and our district the great place it is to work. I also look forward to sharing the results in the coming weeks with you all and highlighting what’s going well and where we can improve as part of our HKH PMES Action Plan looking ahead.
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