HKH GM COFFEE CORNER UPDATE
This month and with thanks to your feedback and the support of our colleagues in Clinical Technology Services (CTS), some much needed replacement bladder scanners were delivered to some of our HKH wards and the team’s joy was plain to see– so much so that some of the scanners now have some playful “nicknames” to reflect the part of the body they are used for and the very important role they play in safe and efficient patient care delivery. Why This Matters?
This story is more than just about equipment delivery — it’s a reflection of the challenges our clinicians and colleagues often face. We also
Ward 3A
acknowledge the “hurdles” staff encounter daily when trying to advocate for their patients and as a leadership team we will use examples like this to continue to strive to do the best we can for our patients and staff.
We’re sharing this story as an example of our GM Coffee Corner “You Said, We Did” People Matters Employee Survey PMES initiative to: • Celebrate the resilience and advocacy of our staff • Acknowledge the systemic challenges we all face - however - through our team work and collaboration demonstrate that together we can overcome them • Thank our staff for sharing their stories at GM Coffee Corner or Leader Rounding sessions • Reinforce our commitment to making our day to day processes smoother and more responsive. What’s Next? We will continue to work with our teams and colleagues across the hospital to streamline approved equipment requests and ensure that your voices are heard and promptly acted upon . Ward 4C
Ward 3B
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