Norfolk County staff help deliver the services and programs you use everyday. Flip the page for ways to contact ServiceNorfolk for questions or help with municipal services.
Member of Parliament (MP) Level: Federal
Member of Provincial Parliament (MPP) Level: Provincial (Ontario) Elected to: Legislative Assembly of Ontario in Toronto Represents: A provincial riding Main role:
Elected to: House of Commons in Ottawa Represents: A federal riding (electoral district) in Canada Main role: • Debates and votes on national laws • Canada-wide issues like immigration, defence, foreign policy • Often part of a political party (Liberal, Conservative, NDP, etc.)
• Debates and passes provincial laws • Ontario-specific issues like education, healthcare, highways, housing • Often part of a political party (Liberal, Conservative, NDP, etc.) Customer service provided at: • Service Ontario (Port Dover, Port Rowan and Simcoe locations) Councillor Level: Municipal Elected to: Municipal Council (along with the Mayor) Represents: All residents elected by the Ward (smaller area of the County) Main role: • Votes on County by-laws and budgets • Works closely with residents to resolve local concerns • Helps shape local policies around zoning, public services, parks and safety Customer service provided at: • ServiceNorfolk (Delhi and Simcoe locations)
Customer service provided at: • Service Canada Centre (Simcoe location)
Mayor Level: Municipal Elected to: Head of a Municipal Council Represents: The entire County Main role: • Leads the County council • Sets local priorities (e.g. housing, public safety, transit, infrastructure) • Acts as the public face of the County • Doesn’t pass laws like MPs or MPPs, but helps create by-laws and County budgets Customer service provided at: • ServiceNorfolk (Delhi and Simcoe locations)
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