Joe L.
My HVAC was leaking for days without me knowing... RGI showed up the same day, removed the damaged materials, and dried out the basement. Highly recommended! Jeff S. We were all on vacation in the Dominican Republic for eight days while at home a line to our Jack & Jill bathroom toilet broke and flooded much of the top floor of our house as well as coming through the ceiling of our kitchen and dining room down - stairs. Returning home and seeing all that (as well as water dripping from our kitchen can lights) was certainly shocking to say the least. Remediation Group responded to our calls for help very quickly. From then on, a total of almost five months, they were nothing short of exceptional! From communication with them, to their quick response time, to them keeping us accurately posted through a very difficult time in our lives, to their much needed assistance with our materials replacement supplier and our insurance company were all so very comforting and helpful every step of the way. Perhaps the best part of dealing with all of them was the feeling that they were truly concerned about what we went through and did everything in their power to be as accommodating as possible from demolition to reconstruction. The end result is we couldn’t be happier with the way our home turned out! For anyone who is or will be experiencing a problem such as or similar to the one we had, we absolutely, positively suggest you contact Remediation Group. Luisa T. Wonderful customer service! We had a water main break that needed attention in the middle of the night and they respond - ed quickly. The crew was at our house in no time to start the drying process. They were very knowledgeable and helped us with the insurance claim process. I defiantly recommend this company! Anonymous My upstairs neighbors had a slow leak that caused water damage in my unit. Remediation Group handled the remediation and remodel seamlessly and my home looks exactly like it did before the incident (which is what I wanted)! They were also very responsive with me and insurance. Lexie D. I highly recommend Remediation Group! Their team is extremely knowledgeable and experienced. Within as little as 20 min - utes, a friendly and professional team can be at your property ready to resolve any emergency. From the initial remediation and pack out to the final reconstruction complete with improvements and betterments, RGI is a one-stop-shop. Not only do they do the entire process from start to finish, but they do it well! Al B. We had a significant water issue in two rooms of our home due to sprinklers that had been ruining nonstop against the house for days and the water had leaked in through windows. We had heard positive things about Remediation Group and I decided to give them a call on a Saturday afternoon just trying to leave a message for Monday and not expecting to hear from them until the first of the week. I was pleasantly surprised when they actually answered and were very interested to hear about my situation. They immediately told me their truck was finishing up a job in town not too far away and they can come by to help us. Sure enough, they was here quickly and extracted the water and then placed high powered fans in both rooms as well as a humidifier to dry the carpet. I feel certain these folks knew that leaving the water in our carpet over the weekend would risk mold setting in, so they went the extra mile to do as much as they could on an early Saturday evening! They worked us into their schedule that week so they could come by and check on the drying progress. Their estimate on drying time was spot on! They always called before they came and were right on time. They work efficiently, but took the time to explain if a question comes up, which we appreciated! Their pricing is very reasonable and we would definitely use them again! Thank you and “job well done”!
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