PART IV THE HIRING STAGE: RECRUITMENT AND EMPLOYEE SELECTION
Chapter 6 Recruitment ........................................................................................................................ 40 What is Recruitment? .................................................................................................. 40 Sources of Locating and Attracting Candidates ...................................................... 40 Advantages and Limitations of Recruiting from Within ......................................... 43 Methods for Identifying Qualified Internal Candidates ......................................... 43 Steps in Recruitment ................................................................................................... 43 Chapter Summary ....................................................................................................... 44 Study and Discussion Questions ............................................................................... 45 Application Exercises .................................................................................................. 45 Chapter 7 Employee Selection ......................................................................................................... 46 The Selection Process ................................................................................................. 46 Types of Pre-Employment Tests ................................................................................ 49 The Job Interview ......................................................................................................... 50 Common Job Interview Questions ............................................................................ 51 Additional Pointers....................................................................................................... 52 Job Interview DOs ........................................................................................................ 52 Job Interview DONTs .................................................................................................... 53 Are Your Questions Legal? ......................................................................................... 53 Making a Final Decision .............................................................................................. 54 Chapter Summary ....................................................................................................... 55 Study and Discussion Questions ............................................................................... 55 Application Exercise .................................................................................................... 56
HUMAN RESOURCE MANAGEMENT: PRINCIPLES AND PRACTICES Wages and Salaries ...................................................................................................... 74 Incentive Programs ...................................................................................................... 74 Comparable Worth....................................................................................................... 75 Benefits Programs ........................................................................................................ 75 Laws on Wages and Working Hours in the Philippines .......................................... 75 The Rights of Workers in the Philippines with Regard to Wages .......................... 76 The Right of Workers in the Philippines with Regard to Rest, Working Hours, and Holidays ............................................................................ 76 Minimum Wage Law ..................................................................................................... 76 Meal and Rest Periods ................................................................................................ 77 Night Shift Differential Pay ......................................................................................... 78 Overtime........................................................................................................................ 78 Terminologies ............................................................................................................... 79 Computation of Overtime Pay.................................................................................... 79 Work Need Not Be Continuous .................................................................................. 80 Undertime Cannot Be Offset by Overtime ............................................................... 81 Emergency Overtime Work ......................................................................................... 81 Managerial Employees Not Entitled to Overtime Pay ............................................ 81 Weekly Rest Period ...................................................................................................... 82 Chapter Summary ....................................................................................................... 83 Study and Discussion Questions ............................................................................... 83 Application Exercise .................................................................................................... 83 Case Exercise 8: “Building Your Skills” ...................................................................... 83 Reference ...................................................................................................................... 84 Chapter 11 Promoting Employee Safety and Health ................................................................... 85 Chapter Summary ....................................................................................................... 72 Study and Discussion Questions ............................................................................... 73 Application Exercise .................................................................................................... 73 Case Exercise 6: “My Best Friend” ............................................................................. 73 Case Exercise 7: “Feedbacking” ................................................................................. 73 Chapter 10 Compensation and Benefits ......................................................................................... 74 Safety and Health ........................................................................................................ 85 Health, Safety, and Social Welfare Benefits ............................................................. 86 Medical, Dental, and Occupational Safety ................................................................ 86 Occupational Health and Safety ................................................................................ 87 Policy and Definitions ................................................................................................. 88 Coverage and Liability ................................................................................................. 91 Administration ............................................................................................................. 92 Contributions ............................................................................................................... 94 Medical Benefits .......................................................................................................... 95 Disability Benefits ........................................................................................................ 96 Chapter Summary ....................................................................................................... 98 Study and Discussion Questions ............................................................................... 98 Application Exercises .................................................................................................. 99 Reference ...................................................................................................................... 99 Chapter 12 Separation and Termination of Employment .......................................................... 100 Dismissal of an Employee in the Philippines ........................................................... 100 Severance Pay with Termination ............................................................................... 101 Difference Between a Just and Authorized Cause of Termination ....................... 101 Causes for Termination by the Employer ................................................................. 101 Just Causes for Termination by the Employee ......................................................... 102 Authorized Causes for Termination .......................................................................... 102 Due Process in the Context of Termination of Employment ................................. 102 The Labor Code of the Philippines – Book 6 ............................................................ 103 Termination of Employment ...................................................................................... 103 Retirement from the Service ...................................................................................... 105 Chapter Summary ....................................................................................................... 106 Study and Discussion Questions ............................................................................... 106 Case Exercise 9: “Who Might It Be” ........................................................................... 106 Reference ...................................................................................................................... 106 Case Studies ........................................................................................................................... 107 Appendices ............................................................................................................................ 115 Bibliography .......................................................................................................................... 129 Index........................................................................................................................................ 131 vii
PART V THE POST–HIRING STAGE:
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vi Employee Performance Appraisal ............................................................................ 66 The Purposes of Performance Appraisal ................................................................. 66 Fundamental Points to Consider in Creating Performance Criteria...................... 67 Evaluating Employee Performance............................................................................ 67 Performance Appraisal Methods .............................................................................. 68 Character Traits Method.............................................................................................. 68 Behavior-Based Method .............................................................................................. 69 Output-Based Method................................................................................................. 70 Choosing the Best Performance Appraisal Method ............................................... 70 Performance Evaluation Errors ................................................................................. 71 Employee Appraisal Interview .................................................................................... 72 Chapter Summary ....................................................................................................... 72 Study and Discussion Questions ............................................................................... 73 Application Exercise .................................................................................................... 73 Case Exercise 6: “My Best Friend” ............................................................................. 73 Case Exercise 7: “Feedbacking” ................................................................................. 73 Chapter 10 Compensation and Benefits ......................................................................................... 74 Wages and Salaries ...................................................................................................... 74 Incentive Programs ...................................................................................................... 74 Comparable Worth....................................................................................................... 75 Benefits Programs ........................................................................................................ 75 Laws on Wages and Working Hours in the Philippines .......................................... 75 The Rights of Workers in the Philippines with Regard to Wages .......................... 76 The Right of Workers in the Philippines with Regard to Rest, TRAINING AND DEVELOPMENT, APPRAISING AND MANAGING PERFORMANCE LEVEL, COMPENSATION AND BENEFITS, EMPLOYEE SAFETY AND HEALTH, SEPARATION AND TERMINATION Chapter 8 Training and Development ................................................................................................ 58 Understanding Training and Development ............................................................. 58 Steps in Training ........................................................................................................... 58 Analyzing Organizational and Trainee Needs........................................................... 60 Training Methods for Non-Managerial Positions ..................................................... 61 On-the-Job Training (OJT) ............................................................................................ 61 Apprenticeship Training............................................................................................... 61 Classroom Training....................................................................................................... 61 Programmed Instruction............................................................................................. 62 Audiovisual Method ..................................................................................................... 62 Simulation Method....................................................................................................... 62 Executive Development Programs ............................................................................ 62 Symposium, Conferences, Workshops...................................................................... 63 Case Study Method ...................................................................................................... 63 Management Games.................................................................................................... 63 Role Play......................................................................................................................... 63 Chapter Summary ....................................................................................................... 64 Study and Discussion Questions ............................................................................... 64 Application Exercise .................................................................................................... 65 Case Exercise 5: “Show Me Results” .......................................................................... 65 Chapter 9 Appraising and Managing Performance ................................................................... 66 Working Hours, and Holidays ............................................................................ 76 Minimum Wage Law ..................................................................................................... 76 Meal and Rest Periods ................................................................................................ 77 Night Shift Differential Pay ......................................................................................... 78 Overtime........................................................................................................................ 78 Terminologies ............................................................................................................... 79 Computation of Overtime Pay.................................................................................... 79 Work Need Not Be Continuous .................................................................................. 80
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