SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY
2022 04-TB-00039-0 978-621-04-3895-6 BS Hospitality Management Drivers and Participants of Supply Chain Management
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CHAPTER 4
Introduction ....................................................................................... 25 Supply Chain Major Drivers ................................................................ 26 Participants in Supply Chain ............................................................... 29 Aligning the Supply Chain with Business Strategy .............................. 31 Chapter Summary ............................................................................... 33 Technology in Supply Chain Operations Introduction ....................................................................................... 37 Technology in Supply Chain ................................................................ 38 Mobile Technology in Supply Chain Management.............................. 38 Production, Operations, and Delivery Technology in Supply Chain.... 40 Supply Chain Management in the Fourth Industrial Revolution ......... 42 Chapter Summary ............................................................................... 44 Supply Chain Management Strategy Introduction ....................................................................................... 47 Supply Chain Management Strategy .................................................. 48 Development of Supply Chain Strategy .............................................. 49 Chapter Summary ............................................................................... 55
SCAN ME
CONTENTS
CONTENTS
Preface
........................................................................................................... vii
CHAPTER 5
Basic Concepts and Overview of Supply Chain Management Introduction ....................................................................................... 1 Overview of Supply Chain .................................................................. 2 What Is Supply Chain? ........................................................................ 2 Essential Features of Supply Chain Management ............................... 2 Benefits of Supply Chain Management .............................................. 3 Functions of Supply Chain Management ............................................ 4 Factors Affecting Supply Chain in Hospitality Industry....................... 5 Challenges of Hospitality Industry In Related to Supply Chain ........... 5 Chapter Summary ............................................................................... 6 Supply Chain Operations: Planning and Sourcing Introduction ....................................................................................... 9 Supply Chain Operations: Plan and Source......................................... 10 PLAN: Categories of Supply Chain Operations.................................... 10 SOURCE: Categories of Supply Chain Operations ............................... 13 Chapter Summary ............................................................................... 15
CHAPTER 1
CHAPTER 6
CHAPTER 2
Purchasing as Part of Supply Chain Management
CHAPTER 7
Introduction ....................................................................................... 56 Purchasing in Hospitality Industry ...................................................... 57 Determining Inventory Levels............................................................. 57 Forecasting Techniques ...................................................................... 58 Purchasing Objectives ........................................................................ 60 Activities in Purchasing....................................................................... 60 Organization and Administration of Purchasing ................................. 61 Chapter Summary ............................................................................... 63 Supplier Identification and Evaluation Introduction ....................................................................................... 66 Selection and Evaluation Process in Supply Chain Management........ 67 Suppliers Selection Criteria ................................................................ 67 Supplier Evaluation............................................................................. 70 Chapter Summary ............................................................................... 72
Supply Chain Operations: Making and Delivery
CHAPTER 3
Introduction ....................................................................................... 17 Supply Chain Operations: Make and Deliver ...................................... 18 MAKE: Categories of Supply Chain Operations................................... 18 DELIVER: Categories of Supply Chain Operations ............................... 21 Chapter Summary ............................................................................... 23
CHAPTER 8
iv
Drivers and Participants of Supply Chain Management
iii
CHAPTER 4
Supply Chain Operations Performance Metrics
Introduction ....................................................................................... 25 Supply Chain Major Drivers ................................................................ 26 Participants in Supply Chain ............................................................... 29 Aligning the Supply Chain with Business Strategy .............................. 31 Chapter Summary ............................................................................... 33 Technology in Supply Chain Operations Introduction ....................................................................................... 37 Technology in Supply Chain ................................................................ 38 Mobile Technology in Supply Chain Management.............................. 38 Production, Operations, and Delivery Technology in Supply Chain.... 40 Supply Chain Management in the Fourth Industrial Revolution ......... 42 Chapter Summary ............................................................................... 44
CHAPTER 9
Introduction ....................................................................................... 76 Supply Chain Performance Metrics .................................................... 77 Four Measurement Performance Categories ..................................... 77 Operations That Enable Supply Chain Performance ........................... 79 Business Operations and Company Performance............................... 80 Chapter Summary ............................................................................... 81
CHAPTER 5
CHAPTER 10 Building Relationships in Supply Chain
288
Introduction ....................................................................................... 84 Building Supply Chain Relationships ................................................... 85 Supply Chain Relationships................................................................. 86
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