Supplier Identification and Evaluation Introduction ....................................................................................... 66 Selection and Evaluation Process in Supply Chain Management........ 67 Suppliers Selection Criteria ................................................................ 67 Supplier Evaluation............................................................................. 70 Chapter Summary ............................................................................... 72
CHAPTER 8
Supply Chain Operations Performance Metrics
CHAPTER 9
Introduction ....................................................................................... 76 Supply Chain Performance Metrics .................................................... 77 Four Measurement Performance Categories ..................................... 77 Operations That Enable Supply Chain Performance ........................... 79 Business Operations and Company Performance............................... 80 Chapter Summary ............................................................................... 81
SUPPLY CHAIN MANAGEMENT IN HOSPITALITY INDUSTRY
CHAPTER 10 Building Relationships in Supply Chain
Introduction ....................................................................................... 84 Building Supply Chain Relationships ................................................... 85 Supply Chain Relationships................................................................. 86 Three Types of Supply Chain Relationships......................................... 87 Range of Supply Chain Relationships .................................................. 88 Chapter Summary ............................................................................... 88
CHAPTER 11 Global Supply Chain Operations
Introduction ....................................................................................... 91 Global Supply Chain Operations ......................................................... 92 Global Supply Chain Response Approaches........................................ 97 Chapter Summary ............................................................................... 100
CHAPTER 12 Ethics in Supply Chain Operations
Introduction ....................................................................................... 104 Ethics and Supply Chain ...................................................................... 105 Supplier Ethics Management.............................................................. 107 The Emergence of Supply Chain Ethical Issues ................................... 107 Chapter Summary ............................................................................... 109
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CHAPTER 13 Trends, Issues, and Challenges in Supply Chain Management in the Hospitality Industry
Introduction ....................................................................................... 113 Top Trends in Supply Chain ................................................................. 114 Issues and Challenges in Supply Chain Management ......................... 116 Chapter Summary ............................................................................... 117
References .................................................................................................................. 123 Index ........................................................................................................................... 126
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