A warm welcome to Wharfeside care home
Energy Efficient and Future Proof Technology Wharfeside care home is built with the latest features • Wharfeside has an EPC rating of A. • Solar (photovoltaic) panels cover over 80% of the roof area, where excess energy from these is stored in large batteries. • Electricity demand will prioritise the energy from the solar panels, secondly Wharfeside will utilise the stored energy from the batteries and finally, remaining energy will be sourced from the grid. • Wharfeside does not have a gas supply.
Putting you at the heart of everything we do Wharfeside care home is a contemporary residential care home, set in luxurious and comfortable surroundings and benefiting from private landscaped gardens. Located close the the centre of historic Otley with stunning views of the River Wharfe, Wharfeside offers first class residential and dementia care for up to 66 residents. Our passion at Anchor is giving older people a choice of great places and ways to live. We have more than 60 years of experience and provide housing, care and support to more than 34,000 people. We are an established and trusted provider with more than 100 care homes throughout England. As a not-for-profit organisation and a registered charity, we are able to reinvest fully in the quality of our services. We are committed to the care and happiness of residents and aim to support them in continuing to enjoy their lives; doing all the things they love. Our dedicated service, combined with Wharfeside’s luxurious environment and facilities, allow residents to live a full, rich and meaningful life in the company of supportive and like-minded people.
Relax with everything you need on hand
Wharfeside offers a warm, safe and friendly environment, with facilities to make you feel at home in our care. Located within easy reach of Otley town centre, we are close to amenities, such as shops, supermarkets and places to drink and dine. Wharfeside is near to the Yorkshire Dales National Park and within easy reach of nearby towns and villages. Our carers will ensure that you continue to enjoy maximum independence as well as 24-hour peace of mind, knowing that all the help and assistance you might need is always at hand. Wharfeside offers the following types of care for older people, depending on their requirements: • Residential care • Dementia care and other mental health needs • Respite care (shorter stay)
We offer 24-hour personal and practical support - such as help with dressing and bathing. We know that the transition into a care setting affects more than just one person, and that it can be a difficult experience for the whole family. At Wharfeside, we have a track record of forming close and supportive relationships with the friends and family of residents living with us. We take time to provide support with any emotional and practical help they need. We encourage family and friends to be involved in the ongoing care planning for their loved one and encourage them to visit as often as they like or are able to do so.
Your lifestyle, your choices Because each of us is unique we encourage you to choose how your care is planned and delivered. Working very closely with residents and their families we build a personal picture of each resident’s needs. Little things can make a big difference, so we always strive to understand the important details. We call it person-centred care because it’s built around you or your loved one and their preferences. It’s there to help you settle into your new home with ease, with regular reviews to ensure we deliver the care that you need.
With this in mind, our colleagues work with residents and relatives to agree a personal lifestyle plan which helps us to understand the aspects of care that are most important. We value feedback from residents and their relatives and regularly track satisfaction. Dedicated carers are recruited and trained to ensure care and support that is tailored to each resident’s needs. They have also been specially selected for their personal qualities, such as being instinctively warm with a natural desire to help others – taking the time to have a friendly chat, reminisce or share a joke.
Activities, interests and ability are discussed prior to admission and an agreed plan ensures that these requests are fulfilled. Suggestions for activities also shape the planning process.
A personal approach to dementia care
Dementia is the term used to describe a group of symptoms that occur when the brain is affected by specific diseases and conditions – such as Alzheimer’s disease or a series of mini-strokes (although not everyone who has a stroke will develop dementia). Alzheimer’s disease is the most common cause of dementia, but not the only one. A person living with dementia may experience memory loss and difficulties with thinking, problem-solving or language. These symptoms differ from person to person and the experience of living with dementia can be affected by a number of factors. Having a better understanding of the challenges a person living with dementia may face, and how to support them, can help us all form practical strategies to ensure people continue to live a happy and fulfilling life.
At Wharfeside, we believe that through compassionate and considered care, we can ensure the move is a positive one – providing an opportunity to meet others, pursue interests, and live life the way you wish. We understand that the care someone receives is fundamental in enabling them to live well with dementia. We take a holistic approach to ensure that our care reflects best practice and learning, from the home environment to the education of colleagues. We provide high quality care and support for residents living with dementia by treating each person as an individual. Ever ready to offer support to family and friends via access to information and advice, our approach respects the uniqueness of each person rather than focusing on the diagnosis of dementia.
Compassionate colleagues Our colleagues are carefully recruited and trained to ensure that warmth and understanding are at the heart of everything they do. Our team use conversation and active listening to understand your holistic needs and desires. We are able to facilitate and create independence within personal limitations, empowering residents to take control of their life decisions.
We are committed to providing ongoing training in all areas of dementia care to members of the care home team. Anchor provides in-depth training on a range of dementia topics to ensure we are following best practice guidance at all times. We equip colleagues with knowledge on a range of approaches to dementia care, enabling them to be confident and knowledgeable in supporting people with differing needs.
Living life to the full Being interested in what is going on and taking part in fun activities is a vital part of life. We organise activities which are designed to reflect the wishes and interests of residents. Quiet areas and spacious en-suite rooms also ensure peace and privacy when you want it. We adopt a ‘pets welcome’ policy by arrangement with the home manager.
We offer a stimulating range of cultural events, arts, crafts, games, coffee mornings and social evenings, as well as one-to-one activities and encourage residents to take part as much or as little as they wish. Our Zest Wellbeing programme provides gentle exercise for all abilities for health and enjoyment. We know how important it is to maintain close bonds with your loved ones. At Wharfeside, visitors are welcome, and we will support you to keep in regular contact with loved ones virtually as well as in person. We also encourage links with the wider community and regularly hold events in the home, by inviting local community groups to visit. We take our residents and interests into account when planning entertainment, which includes visiting entertainers and therapy animals.
Our hair and beauty salon, tea room, cinema, lounges and quiet spaces are all at hand. On warm days take a stroll in the landscaped gardens and enjoy the peaceful setting. Or simply enjoy a break at one of the outdoor seating areas. Being interested in what is going on and taking part in fun activities is a vital part of life. We organise activities which are designed to reflect the wishes and interests of residents.
Making the most of meal times At Wharfeside, we make the most of mealtimes. Anchor has won national recognition for the quality of its food and catering service. All our menus recognise seasonality and locality. We offer freshly cooked wholesome and nutritionally balanced food with a different choice every day. Each floor of our home has a communal dining room, where meals are served.
We are committed to making mealtimes a sociable and pleasurable part of each day but will be happy to accommodate residents that may wish to dine in their rooms. Our catering team regularly interact with our residents, finding out more about their likes and dislikes and discovering more about the people they cook for. We also hold regular menu tasting sessions with our residents, to ensure they are part of our menu planning process. Everyone has strong memories associated with certain recipes, foods, specific meals and for Wharfeside, it’s vital that the food we serve reflects this.
We get to know our resident’s likes and dislikes and cater for any special dietary requirements. Wharfeside’s Food Promise ensures all our menus are fresh, appetising and served with a smile.
“Wharfeside provides exceptional care within a wonderful facility. My aunt always felt at home, she was well looked after, totally at ease, comfortable and secure. Our family could not
have wished for more.” Wharfeside relative review quote
Care in comfort Wharfeside is purpose-built with care in mind and offers a wide range of features and facilities designed with the very latest technology. This is complimented by high quality interior design: 66 large bedroom suites, with private wet room facilities Impressive and safe balconies to the front and rear of our home, which enables our residents to enjoy views of the local area and River Wharfe A dining room on each floor, offering varied daily menu choices Coffee shop area and bar area to socialise Hair and beauty salon Beautiful landscaped gardens, with outdoor seating areas Some ground floor rooms with patio doors. Local Area Wharfeside is centrally located in the historic town of Otley. We benefit from having local amenities on our doorstep, including: Shops, a park and places to drink and dine are within walking distance Wharfedale Hospital is within 1 mile Menston Train Station is around 2 miles away Otley Chevin and the Yorkshire Dales National Park are within a short drive
Care home fees Care home fees in England can vary substantially from provider to provider and from location to location. Understanding care home funding and accessing the right type of funding assistance can seem like a daunting task. It is usual for residents in care homes to contribute to the cost of their own care. Some people have the resources to pay for their care in full, whilst others will make means-tested contributions. The government sets national limits to determine eligibility for funding assistance. The current threshold for self-funding (paying the full cost of your own care) is £23,250. Individuals with assets, including property and savings of £23,250 or above are currently expected to fully fund their own care. This threshold can be subject to change, so it is always advisable to check the figures when choosing a care home.
Paying for your own care Those who are able to pay for their own care can contact care homes directly. Once a preferred care home has been identified, the care provider will conduct a needs-based assessment. How much is a weekly private fee? At Wharfeside, our weekly private fees are from £1,415. Our fees will vary depending on the type of room and care services required. We can provide you more information on fees and how they are charged. What is included in my weekly fee? At Wharfeside, our weekly charge includes: • Cost of personal care • Accommodation • Utilities e.g. heating and light
• All resident catering, meals, snacks and drinks • Laundry undertaken on the premises (except articles which need dry cleaning) • Free Wi-Fi with good speed for residents in individual rooms, throughout communal areas and our gardens • Television licence, for your use of digital television in your room for residents aged 75 and over (residents under age 75 will need to pay an annual charge set by TV Licencing to join the shared TV licence). The following extra items and services are not covered by the weekly fees; however, we can arrange for them to be provided (at an additional cost): • Professional hairdressing • Personal copies of newspapers or magazines • Personal purchases such as stationery,
confectionary, toiletries etc. • Clothing, shoes and slippers • Dry cleaning
In the absence of free provision by the NHS, the following may also be provided, and shall be charged in addition to the weekly fees: • Chiropody • Optometry • Dentistry • Physiotherapy • Other privately arranged healthcare • Care staff accompaniment to regular medical appointments No upfront deposit is required at Wharfeside to secure a room. If you are approaching a number of care home providers, it is often good to ask if they require a deposit.
Requesting funding assistance
Care home top-up fees If a person is Local Authority funded (council funded) a third-party top-up fee may be charged. This is a weekly cost covered by a third party, typically a family member.
For those who think they may be eligible for care home funding support or require support with this, the first step is to speak to your local Social Services department or your GP. An assessment of your needs will be undertaken and, if it is determined that you require residential care, a financial assessment will be completed by Social Services. The financial assessment will consider your income (including pensions and benefits) and capital such as savings, property and investments. All this information will then be used to decide how much you can afford to pay towards care home fees, how much the council will contribute and suggest the most suitable care homes for you to consider.
Directions from Leeds A660. • From Woodhouse Lane, continue to follow the A660 • At the roundabout, take the 3rd exit onto Otley Rd/A660 and at the next roundabout, take the 2nd exit and stay on Otley Rd/A660. • At the following roundabout, take the 2nd exit onto Leeds Rd/ A660. • At the next roundabout, take the 1st exit onto A660. • At the roundabout, take the 3rd exit onto Bradford Rd/ A659 and continue across the next roundabout. Our care home is via the left hand turn off Westgate opposite The Cross Pipes public house.
Wharfeside
Otley
Visit www.wharfeside.org.uk Or call us on 01943 467034 Wharfeside care home, Westgate, Otley, West Yorkshire, LS21 3AT
Anchor Hanover Group is a charitable community benefit society with registered society No 7843. Registered Provider No. LH4095. Registered office: Anchor Hanover Group, 2 Godwin Street, Bradford, BD1 2ST
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