Annual Report (2019-20)

Hyland House, Bill Reid shelters and our homeless outreach team offer a continuum of services designed to break the cycle of homelessness.

Advocate for and connect clients with appropriate services

Outreach

Support

Mobile outreach to people living on the streets

Emergency Shelter 2 co-ed Emergency Shelters 57 beds

Transitional Housing 28 units

Housing Supports

Assisted Living

Mobile Outreach: Provides a wide range of supports; addresses immediate needs such as food, warm clothing and a place to stay, connect people with housing, income support and health services and link people to other services in the community.

Shelters: temporary accommodation and services to meet immediate needs for shelter, food and security, and connections to services such as healthcare and employment. Shelters are a gateway to stable housing and independence.

“This place is ideal and is absolutely... what I needed ... ”

83 Age of oldest resident

949 Subsidies provided

6,101 Received services

100% Developed case plans

100% Occupancy at Shelters

1,018 Sheltered or housed

3,534 Turn-aways due to being full

11

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