Returns To make sure that the item(s) get quickly processed, please follow these simple steps. 1. Call and request an RGA (Returned Goods Authorization) number for the merchandise you wish to return. All merchandise to be returned must be accompanied by an RGA number and be in its original packaging. The product must be unused, unaltered and unchanged from its original state (unless it is a potential warranty issue). Any merchandise returned that does not meet this criteria may be subjected to an additional handling fee or refusal. 2. Pack the parts carefully to avoid any damage during shipping. Always use a sturdy shipping carton to ship the parts back. Print your RGA number on the outside of the shipping carton. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can’t sell a box that is defaced. 3. We need the invoice number or, better yet, a copy of the original invoice showing when the part was purchased. Please include this information with the merchandise you’re returning. We’re sorry, but we can not accept returns on custom-built items. Warranty Allstar Performance ® warrants each new product to be free from defects in both workmanship and materials for a period of ninety (90) days from the date of purchase. Product in question should either be returned to the dealer from which it was purchased, or shipped directly to Allstar Performance ® along with an RGA (see above), proof of purchase and a complete description of the problem. The product must be returned freight pre-paid; COD’s will not be accepted. No parts will be reviewed for inspection if modifications have been made. If, after fac- tory inspection, the part is deemed to be defective, it will be replaced or a refund check will be issued.
Disclaimer of Warranty ALLSTAR PERFORMANCE makes no warranties… Allstar Performance ® makes no written, oral, expressed, or implied statement of warranty or guarantee on any product sold, other than for defects in materials or work- manship as stated previously. Allstar Performance ® will not assume liability for personal or property damage resulting from the use or misuse of any product we manufac- ture or sell, whether on the street or on the race track. Purchase and/or use of these products implies recognition and acceptance of this entire warranty and disclaimer by customer. Printing Disclaimer… Allstar Performance reserves the right to update, change or modify any product or policy deemed necessary without notice. Every effort has been made to avoid printing errors, in this catalog and previous versions. We disclaim any responsibility for application or specification errors. Items That Require Additional Shipping Charges Some items in this catalog are too large for ground shipment and therefore must be shipped via truck freight (pre-paid), some of these items may also include a ship- ping pallet surcharge. Throughout this catalog, the parts that require truck freight or a pallet for shipment will be marked with an appropriate icon. Note: Some packages and/or shipments may be subject to the application of dimensional weight when calculating freight charges. Dimensional weight, when applied, may be significantly greater than the actual weight of a package and/or shipment and generally applies to products which are not very heavy, but large in volume (LxWxH).
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