Packets & Parcels
Why integrate with Whistl?
Benefits
Integrating with Whistl allows you to enjoy the benefits of a multi-carrier solution from a single supplier, all via a single integration. You unlock access to our expanding range of tracked services, with support for label printing, manifesting, tracking and customer notification. There are two ways you can integrate with us – directly with your own system (Web Services) or via our customer portal (Despatch Manager). Whichever works best for you, you’ll benefit from seamless system integration designed to take cost out of your operation, enhance your supply chain and improve your customer experience.
Features
Flexible – range of integration options to suit any size of business Sustainable – access our growing range of products and services with minimal IT impact Intelligent – we configure service selection to your consumer and commercial needs Transparent – online access to service quality and performance reporting Cost Effective – no on-cost or label charges with a single integration Connected – connect with your customers direct from your own WMS or using customised branded consumer tracking notifications Supported – 24/7 technical support, dedicated account management and the full support of Whistl UK – the UKs largest DSA provider
Web services (API) Despatch Manager portal Intelligent service selection Tracking updates Consumer tracking portal Optimised label production Exception Reporting Normalised tracking events
Despatch Simulator Cancel orders and reprint labels
For more information email moreinfo@whistl.co.uk call 01628 861503 visit www.whistl.co.uk
Web Services
How it works
Warehouse Management System
ORDER CREATED
ORDER PLACED IN ORDER WELL
ORDER PICKED
ORDER PACKED & LABEL PRINTED
CARRIER COLLECTED & ITEMS PRENOTIFIED
ALLOCATE DESPATCH METHOD Based on your item parameters, our system can be used to calculate the service which best fits the item and your requirements.
CREATE MANIFEST Prenotifications received and used to manifest your items to Whistl and our carriers for processing.
DESPATCH PARCEL A label is created and returned for the most appropriate service for its characteristics.
By directly integrating your WMS or despatch system with Whistl, you can label and despatch items using your own operational systems. Asynchronous label returns facilitate speedy label production, meaning you can embed tracking labels in picknotes and invoices. Alternatively, labels can be returned direct to your printer as a print file to integrate label production with your despatch processes. Web Services gives you a sustainable, low-impact solution, ready for future developments and product onboarding.
Documentation
Service Features
• SOAP API • Asynchronous multi-thread calls • Return image files, print files or Key Value Pairs • Error capture logging • UAT environment
Integration Spec
• Full documentation • Integration support • Sub-second label production
Test Packs
Label Specifications
2
Despatch Manager
How it works
You can choose to manifest items
Active error correction and item detail validation ensures you can despatch your items quickly, or choose to process your items before despatch.
throughout the day or as part of an end of day process when we collect your consignments.
File Import
Item Validation
Despatch Items
Carrier Manifest
Import using FTP or browse and upload. Prove minimum or complete item details to despatch.
Multiple print options available, including batch printing and scan to print.
Despatch Manager is a web based application which enables you to import order information, select services for despatch and print labels. Our system is designed to provide different options for importing item information, supporting businesses of different sizes and with varying setups. It’s flexible, including a selection of printing options and the added benefit of allowing editing and amending of item details. You can also directly print labels from the system. Despatch Manager offers a light integration into your systems and is fully powered by our Tracked Services platform, meaning as our service offering grows – your integration is future proofed.
Documentation
Service Features
• Web based portal • FTP or File import • Single or multi item consignments • File import template manager 1 • Active error correction 1 • Search filters with item management • Address Book 2 • Import and scan to print • Import, process and print • Single print or batch print • Scan to print 1 • Label template manager 2
Integration Spec
Test Packs
1 Available late 2015 2 Available 2016
Example Files
3
Integrating with our Tracked services unlocks a range of Universal features.
Trackmyorder
Consumer Portal • Search by postcode and tracking number • Configurable and item specific consumer alerts with tracking links • Normalised tracking events for ease of interpretation
Tracking Data • Scheduled tracking export files • Receive data as often as every 15mins • Data available via FTP • Normalised tracking events
Tracking Portal • Find items and view detailed tracking and event information • Run status reports • Customisable dashboard • Users’ roles and multiple users
Configuration • Configured by Whistl • Dynamic service selection • Despatch simulator • Branded consumer notifications • Supports multiple collection sites and brands
Integration & Implementation Support • Dedicated implementation manager • Project managed onboarding • Technical and integration support • Ongoing 24/7 technical support line
Why Whistl? Because we are a dynamic, entrepreneurial company that aims to give you more choice within the markets we operate. We are constantly investing in the best systems and processes to give you a range of mail, packets & parcels, international and doordrop media services at a great price. Our people are helpful and you always have a dedicated account manager on hand to sort things out and recommend the right solutions at the best value.
For more information email moreinfo@whistl.co.uk call 01628 861503 visit www.whistl.co.uk
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