[Public]Case Collection for Small and Medium-Sized Enterpri…

Harrods :

Achieve smooth integration with technology partners by leveraging the SAP Integration Suite

8 The monthly transaction volume is as high as million

200+ The integration flow has been deployed to the production environment.

Industry

No. of Employees

Revenue

Solution

Consumer Goods

4800

9.324 billion HKD SAP Integration Suite

SAP Business Technology Platform

Company Overview and Challenges Faced

Accelerate real-time digital interaction

The first project has been delivered using the new architecture, with over 200 integration flows deployed to production, among which more than 100 were completed on global e-commerce platforms. In the future, designated services will be provided at the API layer according to project requirements. It is planned to leverage the SAP Integration Advisor function to migrate the existing EDI architecture to SAP BTP, and use machine learning to accelerate the implementation and maintenance of B2B (Business-to- Business) processes. Additionally, the SAP Integration Solution Advisory Methodology will be applied to formulate and manage the internal integration strategy.

• Strategic Standardization: Develop standardized integration strategies to connect multiple partner systems involving a variety of technologies. • Environmental Simplification: Simplify the existing integration environment that is complex and difficult to troubleshoot and maintain. • Demand Timeliness: Meet the growing needs for interconnection and transactions, and minimize downtime that affects critical business processes as much as possible.

Implementation Measures

Achieve standardized interconnection across multiple technologies and suppliers. Implement a cloud-first integration strategy, simplify the architecture with SAP Integration Suite, and realize interconnection among multiple systems. Build a hybrid architecture, distinguish transaction types, and connect SAP as well as third-party cloud/on-premises systems. Leverage the existing architecture to reuse resource libraries and maintain on-premises integration.

Migration Achievements and Value Enhancement

• Cloud Strategy Transformation: Rapidly shift to a cloud-first IT strategy, and securely integrate multiple cloud-based and on-premises SAP as well as third-party systems • Integration Innovation: Innovate integration methods to address pain points in patching, scalability, and throughput

• Global Collaboration: Enhance the ability to interact with partners to drive global business expansion

Clear technical obstacles to easily adapt to the ever-changing business environment. Gradually upgrade the integration architecture to a hybrid one that can integrate both cloud technologies and on-premises technologies.

• Integration Standardization: Achieve standardized integration with third parties, significantly reducing the workload of IT teams and freeing up resources to focus on higher-priority tasks Security Modernization: Adopt modernized security and authentication methods that comply with industry standards

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