Project Director CANDIDATE INFORMATION PACK
QMUL is a unique, world-class global University with a long, proud and distinctive history. As one of the UK’s leading research- focused higher education institutions, we have more than 33,000 students, 5,700 staff and an annual turnover of >£720m.
Welcome
Thank you for your interest in this role and in Queen Mary University of London. Working at Queen Mary means being part of a unique, world-class global University with a long, proud and distinctive history. Our founding institutions, the London Hospital Medical College, St Bartholomew’s Medical College, Westfield College and Queen Mary College, were founded to provide hope and opportunity for the less privileged and otherwise under-represented. Today, we remain true to the vision of our founders by continuing to improve lives locally, nationally and internationally through the seamless combination of our world-leading strengths in education and research. The Queen Mary community – our staff, students and alumni – is the heart and soul of our University. We are proud to provide an inclusive and nurturing environment so that staff and students from all backgrounds can develop, flourish and achieve their full potential. I look forward to welcoming you to our unique University and working with you to realise our ambitions.
Contents
Welcome from the President and Principal About QMUL Our 2030 Strategy The role of Project Director Job Description & Person Specification Benefits How to Apply
Professor Colin Bailey, President and Principal
About QMUL
High-quality learning experience Queen Mary offers students a stimulating, supportive and high-quality learning experience, with teaching inspired by our world-leading research. The University has invested in new facilities over the past five years to offer its students an exceptional learning environment. Recent developments include the £39m Graduate Centre, providing 7,700 square metres of learning and teaching space, and the new Dental Hospital, home to the Institute of Dentistry, the UK’s first new dental school in forty years. Future developments include the planned new school of Business and Management (7,000sqm). Estates & Facilities The Estates and Facilities Directorate is responsible for planning, creating and operating a world-class Estate, Facilities and Commercial Services. The Queen Mary Estate currently provides over 230,000m 2 of academic and residential accommodation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with further property holdings at West Smithfield, Lincoln’s Inn Fields and Dept W. As part of the QMUL’s ambitious Strategy 2030, extensive focus will be placed on enhancing, growing and better utilising the Queen Mary estate portfolio to create a physical environment that supports our position as an inclusive, world-class university. The Queen Mary 2030 Strategy sets out an ambitious growth vision for the next 10 years. The strategy is underpinned by a suite of enabling plans. The Infrastructure enabling plan combines the direction of travel for both the Physical and Digital Estate. The joint investment programme is in excess of £800m.
Queen Mary, University of London is one of the UK’s leading research-focused higher education institutions. With around 33,000 students on Degree Courses, 5,700 staff and an annual turnover of >£720m, we are one of the biggest University of London colleges. We teach and research across a wide range of subjects in the humanities, social sciences, law, medicine and dentistry, and science and engineering. Based in a creative and culturally diverse area of east London, we are the only London University able to offer a completely integrated residential campus, with a 3,300-bed award-winning student village at our Mile End home. Queen Mary is a leading research-intensive university with a difference – one that opens the doors of opportunity to anyone with the potential to succeed. It is a unique place of world- leading research and unparalleled diversity and inclusivity, that lives and breathes its history and heritage and is embedded in the communities it serves.
KEY FACTS Russell Group UNIVERSITY 14th IN THE WORLD BY THE WORLD UNIVERSITY RANKING 2024
6 CAMPUSES IN LONDON & SITES ACROSS EUROPE & ASIA £666.3m ANNUAL INCOME
5th RANKED IN THE UK FOR QUALITY RESEARCH
£144m RESEARCH INCOME
We have five core values that will help us to reach this goal: Inclusive We are inclusive, supporting talented students and staff re- gardless of their background, and engaging with our local and global communities. Proud We are proud of the difference we can all make when we work collectively. Ambitious We are ambitious, fostering innovation and creativity, disrupt- ing conventional thought, and responding with imagination to new opportunities. Collegial We are collegial, promoting a strong community through open- ness, listening, understanding, co-operation and co-creation. Ethical We are ethical, acting with the highest standards, and with integrity, in all that we do. Our 2030 Strategy In 2019, Queen Mary University of London launched a bold new Strategy with the vision to open the doors of opportunity. By 2030, we will be the most inclusive university of its kind, anywhere. We are doing this by building on our existing cultural diversity to create a truly inclusive environment, where students and staff flourish, reach their full potential and are proud to be part of the University. Continuing our long tradition of commitment to public good, we will generate new knowledge, challenge existing knowledge, and engage locally, nationally and internationally to create a better world.
Job Description
The post holder will direct complex, high-value strategic estates projects for the University, providing senior leadership both within the Estates and Facilities Directorate and across the University, with overall delivery accountability for these projects and a direct reporting line to the Director of Estates Development. The primary purpose of the role is to ensure that projects are delivered within the agreed parameters for scope, budget and programme of work, to identify and implement opportunities for the improvement of these as far as possible, and to ensure proactive stakeholder management across the University and with external partners. Main duties and responsibilities • Provide effective senior leadership and project management on complex, high-value strategic capital projects emerging from the Estate Strategy, including major new-build and refurbishment works. • Build a strong relationship and act as the primary point of contact with the Senior Project Sponsor(s), providing professional high level project advice and leadership on matters of the brief, programme of work, budget, quality, stakeholder management and communications. Agree, set, monitor and review project-specific goals/targets. • Provide professional advice and leadership to all appropriate stakeholders on options throughout the briefing and design process, to achieve targets and provide innovative solutions to resolve complex challenges. • Develop an effective project management structure, including the development of Project Initiation Documents, Project Execution Plans, Risk Register and Project Board Reports that also meet the needs of external funders, where applicable. • Co-ordinate across stakeholders to agree budgets and expenditure profiles with appropriate contingency funds and assist in the securing and distribution of grants and other inward investment. • Support the development and approval of the Full Business Case(s) and ensure clear identification of benefits to be realised. • Monitor and control all project-related matters (including financial, programme, quality, health and safety, environmental sustainability) and advise internal leaders, project boards and other appropriate committees at the earliest opportunity of significant risk management issues and contingency planning, as appropriate.
Job Title
Project Director
School/Dept/Institute Centre/Faculty
Estates and Facilities Directorate
Reports to
Director of Estates Development
Grade
8
Hours per week
Full-time Indefinite
Appointment period
Current location
London
Job context The Estates and Facilities Directorate is responsible for planning, creating and operating the University’s Estate, Facilities and Commercial Services. The Queen Mary University of London Estate currently provides over 230,000m2 of academic and residential accommodation on three main campuses at Mile End, Whitechapel and Charterhouse Square, with further property holdings at West Smithfield and Lincoln’s Inn Fields. The Estate needs to support the University’s standing as an ambitious and research- intensive Russell Group institution and comprises a wide range of research, teaching and learning facilities in addition to student residences and recreational space. The Queen Mary ‘2030 Strategy’ sets out an ambitious growth vision for the next 10 years and is underpinned by a suite of Enabling Plans. The ‘Infrastructure Enabling Plan’ combines the direction of travel for both the physical and digital estate, with a joint investment programme in excess of £800m, therefore the careful and timely development of the London Estate is a critical and strategic enabler. As part of the Infrastructure Enabling Plan, the Estates Development team is currently developing a new Estate Strategy. This will establish the holistic long-term framework for development and operation of the University’s physical environment and facilities, ensuring that its campuses are attractive, vibrant, inspiring, sustainable, safe and secure places to study, work and live over the coming years. The Estate Strategy is being developed to
remain adaptable in the face of ongoing economic, social and environmental uncertainty, and will be responsive to the demands and emerging trends within the higher education sector. Once approved, the Estate Strategy will be implemented through a series of Campus Masterplans that are being created to illustrate specific development proposals, demonstrating how the projected level of academic growth will be accommodated and how spaces will be upgraded in line with the ‘6 Facets’ (i.e. condition, functional suitability, space utilisation, quality, statutory compliance and environmental management). The Campus Masterplanning process will define a programme of prioritised capital projects for implementation, and the Estates Development team is seeking to recruit a new Project Director to lead the delivery of major projects within this programme. Job purpose Given the scale of Estate Strategy development challenges, there is a need to further invest in our ability to plan and deliver large-scale investment programmes at quality and at pace. As such, the Project Director role is essential in ensuring the Estates Development team has the capability and capacity to meet these challenges. A key element of the role is the engagement and management of a wide range of internal and external stakeholders, a focus on strategic outcomes and benefits, and the experience to manage complex problems with a high degree of tact and agility.
• Establish effective change management project governance, to robustly safeguard the University’s interests and ensure value for money is achieved. • Make recommendations in terms of strategic partnering opportunities and negotiate design and construction contracts to ensure value for money and delivery to agreed targets. • Supervise staff, external consultants, project teams and contractors, forge effective relationships and communicate effectively with all project stakeholders in the most appropriate manner, consulting with and reporting to appropriate committees and acting upon feedback as appropriate. • Lead the Consultant (External) Project Manager and design team in obtaining and developing comprehensive design briefs for projects from a wide range of internal and external clients, ensuring statutory and contractual obligations are fully discharged in respect of procurement, design, construction, delivery and handover of all projects. • Produce high-quality performance and progress monitoring reports and tender documentation for the engagement and leadership of consultants and contractors, in accordance with procedures, levels of delegated authority and financial control/audit requirements. • Manage client liaison meetings, recording all necessary information and correspondence and ensuring actions are monitored and closed-out in a timely manner. • Obtain all necessary approvals to ensure continuous development of strategic projects. • Contribute to the development of customer-focused services, promoting the Estates and Facilities Directorate by establishing and maintaining excellent working relationships throughout the University. • Within the area of delegated responsibility and operation, ensure all activities are carried out in accordance with the requirements of the University and all relevant legislation. • Build effective relationships with planning authorities at both borough and city level. Develop detailed working knowledge of relevant local plans. Work with community and engagement colleagues to be fully versed in the local agenda at campus and borough level as well as across East London. • Contribute to the overall development of the University Estate and represent the University at both internal and external committees and meetings. • Ensure Strategic Estates projects are fully aligned with and support the overall Infrastructure Enabling Plan and relevant Campus Masterplans. • Promote and communicate the benefits and impact of Strategic Estates projects to the University community, neighbours, and statutory authorities. • Contribute positively, and provide thought leadership, to the Estates and Facilities Directorate Senior Management Team, to ensure continuous improvement and professionalisation of Estates Management and Development. The above list of responsibilities is not exhaustive and the jobholder may be required to undertake other duties commensurate with the level of the role, as reasonably requested by their line manager. This job description sets out the duties of the post at the time it was drawn up. Such duties may vary from time to time without changing the general character of the duties or level of the responsibility entailed. Such variations are a common occurrence and cannot in themselves justify a reconsideration of the grading of the post.
Benefits
To enable our staff to flourish and to reach their full potential throughout their employment at Queen Mary, we offer a range of benefits such as: Family and Work Life Balance • Annual Leave: The full time annual leave entitlement is 30 working days (plus bank holidays). Additionally staff are entitled to paid holidays on four other days when the university closes. • Queen Mary provides a range of family friendly policies for maternity, paternity, adoption, fertility and shared parental leave above the statutory minimum arrangements. Health and Well-being • Onsite Gym – discounted for staff • Running Club • Vegetable garden for grow your own • Counselling Service and full occupational health • Cycle to work scheme • On site eco friendly store Financial • Enhance pension and life insurance through USS, SAUL or NHS offering up to 24% employer contribution Development and Recognition • Employee Reward and Bonus Scheme • In- house training and development team • Personal development courses and CPD Social and Community • Networking: We offer LGBTQ+ Staff Network (QMOut), Parents & Carers Networks within the campus • Faith: There are a variety of Faith societies at Queen Mary, including Christian, Bahai, Hindu, • Interest Free Season ticket loan • Free legal and financial advice Islamic, Jewish, Krishna and Sikh. To contact or join these societies, go to the St Benet’s Chaplaincy’s Faith Society page. • Free Lectures and events
Person Specification
This lists the requirements needed in order to perform the job effectively. Candidates will be shortlisted based on the extent to which they meet these requirements.
Qualifications • A degree or recognised qualification in a Building, Architecture, Engineering, Construction or Project Management related discipline. • Member of a relevant professional body. • Professional/leadership CPD/further training/ development. Experience/Knowledge • Significant experience in the delivery of multi- million pound, multiple project capital building programmes including new build, building extension and refurbishment in busy operational sites. • Broad and deep knowledge and understanding of planning policy and regulations, building regulations, contract law, construction management, appointment and management of external design teams. • Experience of leading complex and large-scale new build and major refurbishment projects in research intensive environments such as medical & life sciences. • Possessing the capability, credibility and experience to lead a team of experienced project management professionals.
• Demonstrable experience of building credibility and influence with senior internal/external stakeholders. • To have broad experience of development of large organisational estate strategies and specifically development of master planning. • Experience in senior programme/project management within a similar diverse portfolio. • Experience of leading the embryonic stages of projects including elements such as business case development, feasibility and option appraisal, strategic brief development and concept design. • A detailed understanding of design and construction procurement options and ability to work with the University’s Procurement team to ensure compliance. Experience in different procurement strategies and construction contracts/consultant appointments. • Significant experience in reviewing and managing risk and implementing systems to achieve effective mitigation action. • Experience of leading, developing, managing and motivating a diverse team of Project Managers and project support. • Evidence of successful project handovers to operational Estates teams.
• Excellent written and verbal communication and interpersonal skills and the ability to be an articulate and effective advocate to establish strong working relationships with a diverse range of partners internally and externally. Excellent active listening skills. • Demonstrate passion, enthusiasm and leadership for this senior role. • Excellent impact, matrix management and influencing skills. Possesses the professional knowledge and expertise to reach effectively across the entire Estates and Facilities function. • Possesses excellent interpersonal and communication skills with a high level of credibility at a senior level. Possessing a results-focused, driven, proactive and driving/shaping personality type.
Equal Opportunities
Queen Mary University of London is a Russell Group University with a difference. Our vision is to be recognised across the world as the most inclusive research-intensive University. We will strive to achieve that goal. We are very proud of our teaching and learning and were awarded a ‘silver’ in the Teaching Excellence Framework (TEF) (2016/17). We are also deeply embedded in the local community and were the first UK University to be awarded an Engage Watermark Gold award for public engagement by the National Coordinating Centre for Public Engagement. Unlike many other Russell Group universities, we attract a very diverse student population. Of our 33,000 students, approximately 41 per cent are from overseas. Our international students are drawn from over 170 nationalities. 93 per cent of our home students are from state schools, 72 per cent are Black Asian Minority Ethnic (BAME), 46 per cent are the first in their families to go into higher education and over 30 per cent are from households where the household income, as assessed by Student Finance England, is less than £15,000. We attract a lot of local students, owing to our strong relationships with schools in the surrounding boroughs, coupled with a strong reputation for inclusivity. 37 per cent of our students commute to our campuses daily. Our staff body is also diverse and is drawn from over 172 countries.
Inclusivity is one of our fundamental core values at Queen Mary: it is intrinsic to who we are. Our diversity of cultures and backgrounds is key to the vibrancy of our community and to the knowledge and ideas we are able to generate and pass on; without that diversity, we would not be who we are. We are extremely proud that we attract such a diverse staff and student body, and are fully committed to providing an environment where everyone is supported to flourish and fulfil their potential, irrespective of their background. To be truly inclusive requires sustained, proactive, hard work, and we know there are areas where we have work to do. Our core objectives are focused on reducing the BAME attainment gap and increasing the proportion of female and BAME staff at the higher grades, both for academics and for Professional Services. We are looking to see how we can ‘hard-wire’ inclusivity throughout all our policies and practices: we do not see this work as belonging to one team or unit, but rather as being embedded in all that we do. Being inclusive makes us better at everything we do, it improves our daily lives and the delivery and impact of our work.
Queen Mary is committed to advancing Equality, Diversity and Inclusion (EDI) and champions a number of EDI initiatives across the University. Queen Mary holds a Silver Institutional Athena SWAN award for advancing gender equality, and is also a Stonewall Diversity Champion and commits to advancing LGBTQ+ inclusion by submitting to the Stonewall Workplace Equality Index. We also offer a number of development programmes including Springboard, Aurora and B-MEntor. We are committed to championing EDI relating to all protected characteristics and other
underrepresented and marginalised groups under the Equality Act 2010. We offer ‘Introducing Inclusion’ training for staff to give them an understanding of EDI related issues and provide them with the toolsneeded to champion inclusivity and embed best inclusive practice in all the work they do. EDI is built into everything we do at Queen Mary, and is championed through a well-established governance structure. If you are interested in learning more about Equality, Diversity and Inclusion at Queen Mary and how to get involved then please contact hr-equality@qmul.ac.uk.
How to Apply The University is being supported on this recruitment campaign by the search consultancy The Management Recruitment Group (MRG). To arrange a confidential briefing conversation please contact our advisors: Charley McCarthy charley.mccarthy@mrgglobal.com Nicholas Coppard nicholas.coppard@mrgglobal.com Applications should consist of a CV and covering letter outlining key matching experience and rationale for applying for the post. Please send your application to both Charley and Nick.
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