Welcome To Your Christmas Essentials Catalogue

Guide to size & measurement Inside leg Measured from the top of the inside seam to hem. Length Jackets, coats and dresses are measured from nape of neck to hem. Skirt lengths from below waistband to hem. Size And Fit Our garments are generously cut and our skirts and trousers feature waist elastication for comfort. Please refer to our size chart below to ensure the best fit.

Postage & Delivery

Our privacy policy provides detailed information about the processing taking place in respect of your personal data and other connected matters. A copy of the policy is available at: www.countrycollection. co.uk/privacy or can be requested by phone on 0330 024 1940. Alternatively, write to our Customer Services Manager at our Registered Office. Privacy Policy Alteration Service Skirts, trouser & nightwear lengths available as specified in catalogue but we do offer a shortening service. Add £6 for trousers, £8 for skirts and nightwear to your order form. All round knife pleated skirts can not be altered. Altered garments are non-returnable unless there is a quality issue. Swatches Swatches are available of our designs - please telephone us before ordering. Free & Easy Returns Returning your purchase couldn’t be easier. We enclose a FREEPOST RETURN LABEL with all UK orders. Simply affix the label to your parcel and hand in at any Post Office. Overseas customers wishing to order non clothing items should call for charges prior to placing order. Postage charges cover the cost of despatching goods to you and insure you against any deliveries or returns lost in transit. UK orders only please include an additional £3.50 per product for any products displaying heavy item surcharge symbol. Tracked UK delivery - All orders are shipped on a trackable service. You may track your parcel using Royal Mail Tracking once shipped. You will receive your tracking number via email or text message (providing you have supplied contact details). If for any reason your order is not in stock we will contact you to advise when you can expect to receive your purchase. Mainland UK Royal Mail Tracked 48 - 2-3 working days. £5.50 Royal Mail Tracked 24 - Orders placed by 2pm Monday-Friday will be sent out on the same day arriving in 1-2 working days. £8.50 Royal Mail Special Delivery Guaranteed - Orders placed by 2pm Mon-Fri will be despatched same day, guaranteed to arrive the next working day by 1pm (excludes bank holidays). This service requires a signature on receipt. £10.00 Royal Mail Local Collect - 2-3 working days. Select your post office collection point to collect. £5.50 Royal Mail Overseas - 7-10 working days. £20.95 EU (Countries serviced by Royal Mail delivery duty paid only) ROW (Additional tax & duties levied on import may be payable on receipt. These additional charges are the responsibility of the customer).

1.

To Fit Bust 32-34 81-86 34-36 86-91 36-38 91-96

To Fit Waist 23-25 59-64 25-27 64-69 27-29 69-74 29-31 74-79 31-33 79-84 33-35 84-89 35-37 89-94 37-39 94-99 39-41 99-104

To Fit Hip 33-35 84-89 35-37 89-94 37-39 94-99

Size

inches cms inches cms inches cms

XS 8

10

S

12

38-40 96-101 40-42 101-106 42-44 106-111 44-46 111-116 46-48 116-122 48-50 122-127

39-41 99-104 41-43 104-109 43-45 109-114 45-47 114-119 47-49 119-125 49-51 125-130

14 inches cms 16 inches cms

M

18 inches cms

L

20 inches cms 22 inches cms 24 inches cms

XL

Knitwear, leisurewear & outerwear Size details for these are included with the individual garment information. Garment Care General care guides in catalogue description. Also detailed care instructions on care label sewn into garment. For further guidance call our customer service operators on 0330 024 1940 .

How to Order

0330 024 1940

Phone

If at any time during its lifetime, an issue arises with the quality of the product please return it for an exchange or immediate refund in full (UK only). NO TIME LIMIT GUARANTEE Post your order form complete with card details or sterling cheque made payable to Country Collection to Country Collection, FREEPOST CE451, Crawhall, Brampton, Cumbria, CA8 1BR. For orders outside of the UK please address your envelope to Country Collection, Crawhall, Brampton, Cumbria, CA8 1TN, UK. online at www.countrycollection.co.uk Overseas 00 44 16977 41444 For debit/credit card orders we are here Monday- Friday 9am-6pm, Saturdays and bank holiday Mondays 9am-5pm, or use our answerphone service late evenings and Sundays. Your card account will not be debited until your goods have been despatched.

Denim Jeans see page 49

41 telephone uk: 0330 024 1940 alteration service available how to order see page 41

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