VOL. 1, ISSUE 1 | NOVEMBER 2023
Employee Spotlight: Customer-focused Product Leader Collaborates with Pharmacists to Drive Innovation
Customer experience and service are at the fore- front of every decision I make at OmniSYS” — Ashley Keller, OmniSYS Product Manager
Ashley Keller is a dedicated product manager who uses customer insights to transform solutions at OmniSYS. She manages Strand-Rx, the OmniSYS billing-enabled EHR, and has helped bring valuable features to the market over the last four years. Strand-Rx empowers pharmacies to deliver clinical care, document those services, and get paid for them. Now, Keller is excited to introduce CareALERTS to pharmacy teams. CareALERTS is an intelligent data mining capability that notifies pharmacists, in near real-time and within their workflow, of relevant and timely clinical opportunities that may benefit their patient. This provides pharmacists the opportunity to discuss the availability of immunizations, medication therapy management, diabetes education, and other services that can close gaps in care and ultimately help the patient proactively manage their health. “CareALERTS is such a game-changer for our pharmacies,” Ashley Keller, OmniSYS product manager said. “Pharmacists are the most accessible and trusted health care providers in America. Pharmacy staff members are incredibly busy. The ability to receive an alert that is relevant and timely – in the pharmacy workflow – will make their lives much easier. I am privileged to work with a wonderful team who has made this solution possible.” Keller said connecting with OmniSYS customers gives her the foresight to develop features designed to help alleviate the pressure many pharmacies face. “Customer experience and service are at the forefront of every decision I make at OmniSYS,” she said. “It has been fun to innovate alongside our customers and build a new feature that solves problems they are experiencing around clinical decision-making, workflow, and efficiencies.” When she’s not pushing pharmacy care forward through her work at OmniSYS, Ashley said she enjoys embarking on fun-filled quests with her loved ones. “In my spare time, I like to spend time with my family. I have nine nieces and nephews, and they keep me BUSY,” she exclaimed. “We love to travel and explore new places. We are currently on an adventure to visit all the MLB ballparks. We are over one-third of the way complete.”
Coming Soon to Strand-Rx: CareALERTS TM Strand-Rx® is getting even better with the addition of CareALERTS . Strand-Rx is the industry’s first cloud- based, billing-enabled electronic health record (EHR) that empowers pharmacies to document and deliver care efficiently while billing for their services. CareALERTS is an intelligent data mining capability that notifies pharmacists, in near real-time and within their workflow, of relevant and timely clinical opportunities that may benefit their patients. This allows pharmacists to discuss the availability of immunizations, medication therapy management, diabetes education, and other services that can close gaps in care and ultimately help the patient proactively manage their health. Stay tuned for the official release date for CareALERTS – the new, highly anticipated feature in Strand-Rx.
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CareCLAIM Alert: NCPDP Update on Use of Submission Clarification Codes for COVID-19 Vaccines
Based on NCPDP guidance approved and released on October 10, 2023, CareCLAIM will no longer require, reject against, or use submission clarification codes for the updated COVID-19 vaccine formulations. Additionally, the distinct American Medical Association (AMA) vaccine administration billing codes that were created for each COVID dose number (first, second, and third booster) have been inactivated. All doses will now be billed using a single administration code (90480) for administration of new and existing COVID-19 vaccine products. Review the AMA COVID CPT codes document for reference.
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