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BUSINESS NEWS AECOM SECURES POSITION ON MAJOR FRAMEWORK TO DELIVER INTELLIGENT AUTOMATION SERVICES TO PUBLIC SECTOR ORGANIZATIONS ACROSS THE UNITED KINGDOM AECOM, the world’s trusted infrastructure consulting firm, announced it has been appointed to an Intelligent Automation framework agreement with National Health Service Shared Business Services, which provides a procurement vehicle for all NHS and public sector organizations in the United Kingdom. The framework agreement will support the adoption, implementation, and ongoing development of Intelligent Automation to help increase efficiency, reduce costs and risks, and improve customer and patient experience. AECOM has been appointed to Lot 1 of the framework, which covers Intelligent Automation services and is designed to provide expertise and specialist support to help organizations set up and implement in-house Intelligent
Automation services, with the end goal being to transfer the day-to-day running of Intelligent Automation back to the organization. “As the only infrastructure consulting firm on the framework, AECOM brings a unique offer that combines our engineering capabilities with our specialized digital expertise to distinguish us from traditional management consulting firms,” said Colin Wood, chief executive of AECOM’s Europe & India region. “Intelligent Automation has huge potential to bring wide-ranging efficiencies to public services in the UK. Our industry-leading Digital AECOM practitioners look forward to supporting the varied clients on this framework in adopting and implementing this emerging technology to improve business operations and services for their customers.” The framework is the latest win for Digital AECOM, which combines the Company’s digital consulting services and its digital
solutions to help clients accelerate their digital journeys and achieve better project outcomes. Under the framework, AECOM will deliver a range of specialized digital services, including consulting and advisory, technology implementation services related to Intelligent Automation adoption, data analytics and business intelligence, as well as resource planning, organization design services, and licensing. NHS Shared Business Services is a corporate services provider accessible to the NHS and wider public sector, including all health service organizations, local authorities, emergency services, education sector and all other public sector organizations located across the U.K. AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management.
space that matches the client’s style, making them feel at home. Success? It is when the client says, “This is exactly what I had in mind!” It is important for the architect to remember we are creating our client’s vision and not our own and thus a project ultimately succeeds when the client takes ownership of what they have “created.” ■ Navigating the journey. Approaching the design process as a shared experience goes beyond the structure. The AEC industry is not without its challenges, from budget constraints to unforeseen site issues. In these moments, the strength of the relationship we have built becomes a beacon of resilience. Architect-client teams that have cultivated strong bonds are better equipped to navigate challenges. As with any relationship, trust and open communication pave the way for effective problem- solving. The same rules you would use with your best friend apply here. When faced with tight deadlines or unexpected hurdles, the foundation of solid relationships allows professionals to come together, brainstorm solutions, and implement changes seamlessly. The ability to adapt and collaborate in the face of adversity is a testament to the importance of the human factor. Architects who prioritize relationship- building recognize that the journey is as crucial as the destination. Every decision, sketch, rendering, and revision becomes part of a shared history that molds the physical environment and the relationship between architect and client. ■ Teamwork makes the dream work. Architects do not work in isolation. Architectural firms are complex ecosystems
where internal collaboration plays a pivotal role in achieving client satisfaction. When architects, designers, engineers and supporting staff work cohesively, it creates a synergy that directly impacts the quality and efficiency of the design process. A well-aligned team fosters a collaborative environment so each team member can contribute their unique skills and perspectives. The result? Efficient and quality designs. Internal relationships are the backbone of a high-performing design team. Architects do not just build structures; we build trust. By investing time and effort into relationships, we are not just constructing buildings but creating places filled with memories and emotions. Approaching design with a relational mindset turns it into more than just a technical task. The final product is not just a solid structure or a building; it is a place that people connect with on a personal level. As the AEC industry continues to push boundaries, it becomes increasingly evident that the foundation of any successful project is not just the concrete and steel that make up the structure but the relationships that fortify its creation. In this interconnected landscape, where innovative designs and sustainable practices are the perceived currency of success, investing in relationships is not just a choice but also a necessity. It is not about grand designs; it is about people, connections, and creating spaces where life happens. That is the real magic of architectural design. Stephanie Putzke, RCID, is a principal and director of interior design at Cyntergy. She was a member of Zweig Group’s 2023 ElevateHER® cohort. Contact her at sputzke@cyntergy.com .
THE ZWEIG LETTER APRIL 8, 2024, ISSUE 1532
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