Who are the connectors in your organization who will promote AI?
Connectors are often not the people one thinks they may be: senior or visible individuals Connectors are the people who move easily across boundaries and connect teams, disciplines, and communities. These individuals translate ideas from one context into another. Moreover, connectors support others to make sense of what something means in their own business domain. Even strong initiatives tend to stall when connectors are not involved in the process. AI implementation initiatives makes the role of connectors especially visible Imagine a company that is introducing an AI-driven decision support tool. This AI is designed to improve the organization’s operational efficiency across multiple functions. The AI system is technically strong and the pilot results are promising. Leadership expects rapid scaling across the organization.
However, adoption across functions remains uneven. Some teams integrate this AI-driven decision support tool quickly and begin to see value. Others experiment with the tool briefly but eventually disengage while a few teams or functions never really interact with the tool at all. What looks like resistance is often something more subtle: Disconnection There are usually informal connectors at work in teams where adoption of an AI practice takes hold. These informal connectors are the people who sit between functions, are trusted across groups, and help translate what the tool genuinely means for a work practice. They do not just communicate the change.
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