AI changes the pathways through which information flows
A recommendation engine designed to optimize customer engagement may slowly reshape employees’ attention to specific issues and what is considered important. A decision-support tool may subtly influence who speaks with confidence in meetings and which perspectives gain legitimacy:
What specific impact does AI have on information flows in an organization?
This shapes the forms of judgment that people learn to trust
Stories begin to change
The most important transformations are often indirect. However, by the time they become visible, these transformations may already be deeply embedded in the organi- zational culture. If intelligence emerges through networks, AI does not simply automate activity.
People develop new assump- tions about what success looks like and which kinds of reasoning carry authority
Ideas move differently across communities
Consensus forms through new patterns of legitimacy and persuasion
AI changes the pathways through which
No AI initiative is ever truly local
learning, influence, and judgment move throughout the organization
Every implementation sends ripples throughout the wider system
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