CCI-Review 2022-23 #2

Recognition of Veteran Experts in our Chapter

It is very unusual in this day and age for someone to remain a consistent member of any company for a significant length of time. It was a pleasure to do a bit of research on these three members who stayed the course for over 30 years.

There has always been so much to learn about living and working in condominiums. Our experts are a vital component of the services that are required. They assist us all to better understand and carry out our tasks and responsibilities in the best way possible to set high standards for service and commitment to education in our community. For over 30 years, these veterans have been continuing to absorb expertise in the industry and furthering that by taking on mentorship roles for newer employees and clients, all the while juggling to get a balance in their own work/life balance.

We can ’ t imagine that there is anyone in the community, no matter what position they hold in the industry, who have not learned from these members. They are the veterans of the industry, respected and well known.

Their response to our invitation to share at this AGM was immediate and we are grateful. We share this information with you for important reasons:

Once upon a time – what did managers and directors go through in those early days?

It ’ s safe to say, having heard about the past from our veterans, there were challenges then that are so different from what they are now. Technology has made the processes and procedures easier and certainly more streamlined. But the mountains we continue to climb differ in the duties that we all are responsible for. We have so much to be grateful to them for. They started the convoy into condominiums by taking on the massive and initial learning experiences they continue to share to this day. While we respect they might be trying to start new chapters in their lives, as in to enjoy some of the fruits of their many years of labour, it isn ’ t easy. They gave their best and in true leadership fashion. They also ensured the continuity of the chapter and the community by influencing, coaching and encouraging younger leaders who are now taking the baton to continue their legacy. Some of us continue to embrace their knowledge and guidance that they are so faithful to share.

Now, all of us involved in the condominium industry recognize that the fields have widened substantially and it is important that we understand what was, the build, what is now, and what is to come.

About DON DICKENSON of Dickenson Condo Management

Don started managing condominiums in 1986 so you can well imagine the expertise he has accumulated over those 36 years. He is responsible for overseeing the management of all condominium properties under contact to Dickenson Condo Management.

This year Don and his team are also celebrating a 30-year anniversary. It was 1992 when Dickenson Management began exclusively in the management of condominium corporations. The name change to Dickenson CONDO Management came about in 2019.

Don also provided his services to the CCI Board from 1999-2001 and 2012-2013. As a principal of a very popular management company. He encouraged membership among his clients and his staff. Some clients who have remained as members over years. During the years, Don performed as a presenter and instructor. He completed and qualified for his Associate of the Canadian Condominium Institute (ACCI) and was awarded it on or about 1993 by CCI-N. Continuity and strategic planning comes under the heading of leadership. Don made both of these things happen at DCM and during his membership at CCI. We can be sure he was excited to embrace his daughters Jennifer and Heather into the business and he encouraged their participation with CCI, both of them amazing members of our Board now. Don’s contributions to the chapter and the industry are so much more than what we have shared here. We recognize his commitme nt and support of CCI and the community

CCI Review 2022/2023 – 2 —November 2022 Page 11

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