FREQUENTLY ASKED QUESTIONS
WHAT ELSE DO I NEED?
1. You need a computer . We don’t sell computers. A PC or Mac will work, but a PC is preferable. The Software for the Sublimation printers doesn’t work on a Mac. You need to have at least Windows 10 (64-bit version ideally). 2. You need a graphics program which supports colour matching, or else your colours come out wrong – this is why we supply CorelDRAW Essentials ™ with our systems. 3. Teflon – this is used to protect the press so that inks from the transfer process don’t leach into the rubber or dirt onto the heat platen, as this can blemish your transfers. 4. Nomex – this is a type of heat-resistant felt that is 1cm or so thick. When pressing onto tiles and other items with slightly curved edges, it allows the print to transfer over the edge, thus giving you better-finished quality. 5. You need to NOT have a fear of selling else your business is doomed.
WHAT ARE MY OPTIONS WITH YOUR COMPANY?
• You can buy a complete system or bits and pieces • You can add or subtract from any system • We accept Lay-bye arrangements (max 6 months and subject to terms and conditions)
WHY ARE YOU USING SAWGRASS PRINTERS?
• They are manufactured SPECIFICALLY for Sublimation • 4880 x 1200dpi resolution • 2 -year warranty on the printer (as long as Sawgrass inks are used and the printer is used often) • Uses sealed cartridges – no mess and no fuss • Uses Sawgrass Ultra High-Definition ink ensuring vivid colours and excellent detail • Full -Colour management on multiple substrates and papers through Virtuoso ™ software.
PLEASE NOTE FOR BEST RESULTS, WE RECOMMEND 64-bit Windows.
SAWGRASS INK VS OTHER INKS Sawgrass invented the sublimation ink process for digital printers, yet others who made an inferior copy of their inks, claim their inks are the best. The joy of cheap ink is soon forgotten when the head inevitably blocks, or when the customer rejects the job because the ink has faded or the colour is just plain wrong.
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