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does not mean micro-management. Rather than limiting creativity with rigid oversight, managers can empower a team to take ownership of their work, encourage autonomy, and instill a sense of responsibility. Providing clear direction and allowing younger staff to flourish by finding their own ways to resolve issues not only fosters a sense of ownership and accountability but also encourages innovative thinking. By trusting my team with their responsibilities and decision-making authority, I have witnessed remarkable growth in their problem-solving skills and ability to navigate challenges independently over the years. And I am proud of being a part of their success in achieving the next levels in their careers. ■ Friendly in approach. A friendly work environment is the basis for creativity and collaboration. In my years of experience, I have learned the importance of open communication and approachability. Creating an atmosphere where team members feel comfortable expressing their ideas, sharing concerns, and seeking guidance will not only benefit projects, it will also encourage team members to strive to learn. Building positive relationships with members of a team is not just about being amicable but also about understanding their unique strengths, challenges, and aspirations, and being able to allow them to tackle challenges in their own way. This will offer each person a sense of ownership and achievement as they grow in their role. ■ Fair in judgment. Fairness is essential in supportive management. Fairness involves equitable distribution of
opportunities, recognition, and rewards based on merit. The goal is to create a level playing field and provide an equal chance for every team member to showcase their skills and grow into the next level in their career. Fairness also extends to constructive feedback, which enables continuous improvement and professional development, helping team members become a better version of themselves. In conclusion, a supportive manager has a significant role in retaining a skilled and motivated team. By applying the principles of firmness, friendliness, and fairness, a manager becomes a source of inspiration, guidance, and stability for their team members. Recognizing the unique value each individual brings and providing a nurturing environment promotes a sense of loyalty that surpasses organizational boundaries. Safa Kamangar is OC operations manager at MKN. Contact him at skamangar@mknassociates.us .
THE ZWEIG LETTER APRIL 8, 2024, ISSUE 1532
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