Cruising is back with Hays Travel!
Contents Welcome! ...................................................................................................................................................... 3 Why Instagram is important for business ....................................................................................... 5 Content calendar planning .................................................................................................................... 6 Why plan Instagram content?..............................................................................................................7 How to plan a content calendar.........................................................................................................8 Content calendar example...................................................................................................................10 Navigating Instagram on a phone ..................................................................................................... 13 How to create an Instagram post on Emplifi ................................................................................ 15 Captions ........................................................................................................................................................ 16 Why captions are important...............................................................................................................17 Captions best practice..........................................................................................................................18 Caption ideas...........................................................................................................................................20 Content ideas for stories ...................................................................................................................... 23 Story ideas................................................................................................................................................24 Story guidelines......................................................................................................................................25 Instagram post guidelines ................................................................................................................... 27 Photography & filming tips .................................................................................................................. 29 Text overlay ................................................................................................................................................ 32 Benefits of using text overlays..........................................................................................................33 How to add an overlay.........................................................................................................................34 Audio in reels ............................................................................................................................................ 37 Analytics ...................................................................................................................................................... 39 Reminders .................................................................................................................................................... 41
Welcome to your Instagram how-to guide! This flipbook breaks down the basics so you can navigate Instagram confidently and with purpose.
🌟 What you can expect...
📝 The next steps are...
Content & ideas: Inspiration for posts, stories, reels, & more How to use Instagram: Step-by-step tips for navigating features Tips & tricks: Hacks to grow your reach & engagement Best practices: Do’s & don’ts to make your profile shine
Read the welcome pack : Get familiar with the guide & its tips
Explore each section: Flip through content ideas, tips, & best practices Try it out: Apply what you learn on your Instagram profile Reach out anytime: Have questions or need support? We’re here to help
INSTAGRAM TRAINING
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Why Instagram is important for business
Build your brand – showcase your offers, values, and story visually.
Reach your audience – connect with millions of users.
Drive engagement – encourage likes, comments, shares, and conversations.
📝
💪
Boost bookings & leads – turn followers into customers with strategic posts.
Stay competitive – your competitors are on Instagram, don’t get left behind!
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Why plan Instagram content?
🎯 Keeps brand consistent – Audience are aware of what to expect
Content calendar planning
💬 Improves engagement – Makes posts consistent, relevant, and intentional
✅ Post with purpose – support your goals (reach, engagement, bookings)
🎨 Stronger brand look and feel –
Cohesive posting and clear messaging
🕙 Efficiency – planning saves time to focus on creating higher-quality content
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How to plan a content calendar:
Define content pillars
Set your goals
Posting schedule
Post ideas
Track and adjust
What do you want your content to achieve? Examples: Engagement, brand awareness, leads, bookings.
3-5 main themes you’ll be posting about consistently. Examples: Educate, behind-the-scenes, testimonials, etc.
Choose frequency and days by looking at previous successes.
Brainstorm hooks, captions, and visuals whilst including trending topics or seasonal posts where relevant.
Look at what’s working and edit
posting times, formats and topics depending on performance
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Content calendar example
What to avoid:
Content type
Pillar
Post idea
CTA/engagement
Copying trends that have no relevance
“5 hidden gems you can’y miss”
‘Save this for your next trip!’
Monday
Carousel
Destination guides
“3 packing hacks every traveller needs”
‘Comment your favourite hack’
Inconsistent schedule
Tuesday
Reel
Travel tips
“Morning routine when travelling”
‘Share your morning routine!’
Wednesday
Reel
Behind-the-scenes
Posting without goals
“Sunset from the top of a famous landmark”
‘Tag a friend you’d go here with’
Thursday
Reel
Experiences
“Top 5 beaches in Greece”
‘Save & share with your travel bestie’
Neglecting engagement by not responding to customers or followers
Friday
Carousel
Travel inspiration
“Quick travel diary: Exploring New York”
‘Comment where we should go next’
Saturday
Reel
Personal journey
Low quality photos or videos can reduce engagements
‘Message us with your photos to be featured’
Sunday
Reel
Testimonials
Customer spotlight
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Home page Here you’ll find posts and stories from people you follow
Profile View and edit your account from this section
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👤
Where: Tap the Home icon on the bottom left
Where: Tap your profile picture on the bottom right
Navigating Instagram on a phone
Search Use this feature to find people, videos, and topics
Messages Send private messages
🔍
💬
Where: Tap the message icon in the top right of Home
Where: Tap the magnifying glass on the bottom bar
Add text overlay (optional)
✏
Post Share photos, videos, or stories from here
➕
• On the edit screen, tap Edit • Look for Text or Aa • Type your text • Move the text by dragging it on the screen • Change size or style if needed • Tap Done or Next
Where: Tap the magnifying glass on the bottom bar
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How to create an Instagram post on Emplifi
Step 1: Open Emplifi Publisher in your browser Step 2: Look for the “Create post” button in Publisher Step 3: Click to add media (photo/video) from your files
Step 4: Type your caption (the words that go with your post). You can include hashtags (#) and mentions (@) here too Step 5: Choose post options (Set scheduling time, add your labels, and finally preview the post) Step 6: If you want it to go out right away, click “Publish.”
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Why captions are important
haystravel
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They tell a story
They guide action Captions with CTAs when appropriate help to convert followers into customers
Captions
👍
Captions add meaning, context, and personality to drive engagement
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📖
They build relationships Consistent, authentic captions help build trust and deepen your connection with your audience
They boost discoverability Captions containing hashtags increase your chances of reaching new audiences
💑 😊
🔍 💬
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Captions best practice
What to avoid:
Hashtag overload – Aim for 3-6 relevant hashtags to drive new followers
haystravel Keep captions short and snappy (ideally under 125 characters in total)
haystravel Use hashtags strategically focusing on target market and audience (#HaysTravel, #Travel #holidayinspo) #holiday #funtimes #solotravel
Sales-heavy posts – Strive to educate or inspire through captions instead
#short #snappy #relevent
Long paragraphs – Use line breaks and spacing for easier reading
Overuse of emojis – Emojis should enhance the caption, not overwhelm it
haystravel Include a Call to Action (CTA) where appropriate – ‘Save this post for later for your next travel adventure!’ #instapost #save #action
haystravel Use emojis thoughtfully to catch attention, add personality, enhance and break up sections of text #hearteyes #emoji #personality
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Caption ideas
You dream it. We book it 🍹✨
Still thinking about this place 🥰
Your dream destination is closer than you think 🌴️✨
Passport ready. Worries not invited 🌎
Where to next? ✈
Collecting memories, not things 🌍
This is your sign to travel more 🌴✈
Fell in love with the view 🥰🌅
Sandy toes, no woes 🏖
Beach vs city vs mountains 🌊🏙⛰
If travel is calling… we answer ✈️
Because the world is too big to stay in one place 🌍
Solo, couple, or friends trip ;<
Letting life unfold here 🌴
POV: you finally took the trip ✈👀
Turning ‘one day’ into ‘booked’ ☀
Sun, sea, repeat ☀🌊️
Stress-free travel starts here ✈
Worth the flight ✈️
Boarding passes & big dreams ✈
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Top tip- Make sure you pack this... “
BEACHES MOUNTAINS
Content ideas for stories
Travel tip of the day: packing hacks, airport tips and forex advice
Polls: ‘Beach or city break?’ or ‘Window or aisle seat?’
Quizzes: ‘Guess the destination’
Hays Travel staff are very friendly and helpful... “
Customer testimonials: share positive customer feedback (with permission)
Weekly wrap up: destinations booked from the week or what’s coming next
Travel bucket list: Share your dream destinations and ask followers for theirs
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Ideas for Instagram stories
Story guidelines
Keep a clear and consistent theme per story series to help content flow naturally.
Hays Travel
Hays Travel
Hays Travel
Hays Travel
Hays Travel
Follow
Follow
Follow
Follow
Follow
Limit to a number of 5 story slides at one time to avoid overwhelming viewers.
Don’t post feed-sized images to stories – always use the correct 9:16 ratio.
Add closed captions to videos with speech using Instagram built in-tools.
Behind the scenes: What is going on in and around your branch?
Booking trends: Insights on what destinations are popular.
Supplier & partner posts: share relevant content from other profiles.
Interactive & engaging: quizzes, polls, countdowns etc.
Share UGC: users tagging Hays in content.
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Hashtag overload: Including 1 User Generated content (customers either in branch or in resort) or EGC Content (Educational, community partnership, special occasions, personal holidays) Minimum x1 reel per week: Supplier content, Hays Travel created content, self-made content (educational, personal travel) Minimum x3 series of stories per week: (3x of 4-5 stories) – User Generated Content, share supplier posts, promotions, interactive & engaging, destination trends, events, supporting local community Engagement Posts: Follow & engage with local businesses/organisations that have relevance to branch: charities, shopping centres and community pages etc
Instagram post guidelines
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Sound Quality
Video Tips
Lighting Tips
Photography & filming tips
Having people in the videos as a focus
Use a mini mic if possible, to provide the best quality sound
Face natural light (e.g. a window) when possible
Having stuff happen in the video passing by as a sort of b-roll style content
Film in quiet places with minimal distractions
Avoid bright lights or windows behind you
Test audio before filming
Use ring lights or soft lights indoors if necessary
Short & snappy video clips
Long clips (20 seconds), aswell as the short and snappy
Avoid harsh shadows or overexposure
Refrain from moving phone too much or too quickly
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What to avoid:
Camera Angles
Camera Movement
Shaky footage can be distracting to viewers
Poor Lighting can make visuals look of poor quality
If using a phone, keep elbows tuckets to reduce shake
Eye-level camera – creates a natural, trustworthy connection with viewers Straight, level framing – Video remains professional and easy to watch Balanced framing – ensure you stay being the clear focus most of the time Clean & simple background – keeps attention on you and your message
Keep movements slow and steady to avoid distraction
Keep viewers engaged by avoiding distracting background noise
Ensure to keep phone vertical to suit majority of platforms
Use movement with intention (move closer to emphasise something important or to tell a story)
Background noise or poor audio stops viewers from engaging with the content
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Benefits of using text overlays
haystravel
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Text overlay
Helps your audience quickly understand the purpose of your post
Adds context to your content
Highlights key messages
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Boosts engagement rates of your content
Visually appealing and easier to digest
Provides inspiration to viewers
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How to add an overlay
Capture a photo or video or upload from your gallery
Tap the ‘Aa’ text icon in the top right corner
Type your message
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🎵
🔉
Use trending sounds wisely as trending audio increases discoverability, however, don’t force trends; pick ones that match your content
Match your music to your content’s mood: chill, upbeat, funny, or dramatic Example: beach clips relaxing waves or tropical tunes
Audio in reels
💬
Add your own voice - Narration or mini commentary can make your content personal
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Analytics
Profile > Settings > Account > Switch to Professional (Business or Creator) Step 1: Change to a professional account
Step 2: Open insights
Step 3: Check individual posts/stories
Profile > Insights
Open post/story > View Insights
Main Sections: Activity: profile visits, clicks, reach & impressions Content: posts, reels, stories, likes, comments, saves, reach Audience: followers, locations, age, gender, most active times
See: reach, impressions, likes, comments, shares, saves Stories: forwards, backwards, exits Top tip: Look for posts with highest reach & engagement
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REMEMBER VISUAL FIRST APPROACH, EVERYTHING
SHOULD LOOK EYE-CATCHING THAT YOU POST
Reminders
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Call 0191814 8004 Email socialmedia@hays-travel.co.uk
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