The Guide: Winter 2024

Refunds:

Americans with Disabilities Act (ADA):

It is the intention of Shawnee County Parks + Recreation to offer a refund or SCP+R credit for participants who qualify and meet the requirements. All refunds will be issued via check in accordance with the County Treasurer’s bill paying schedule. There are no cash refunds. Programs may be combined or canceled due to insufficient enrollment. A full refund or SCP+R credit will be issued for programs, sports leagues or shelter reservations canceled by SCP+R. Any account with an outstanding balance will have the requested refund amount applied to that balance. If requested refund amount exceeds the outstanding balance, a refund will be issued. Any refund issued to account credit will be kept on the account for one calendar year. At that point, a refund will be issued to the account holder via check in accordance with the County Treasurer’s bill paying schedule. Sports Leagues/Clinics, Programs, Camps and Room Rentals: Refunds will be issued with a 20% cancellation fee if cancelled by participant at least 14 days prior to start date. Cancellations less than 14 days prior to start date will receive a 50 percent SCP+R credit. Shelter and Other Facility Rentals: Refunds will be issued with a 20 percent cancellation fee for rentals canceled by the participant at least 30 days prior to the reservation date. Cancellations less than 30 days prior to the reservation date will receive a 50 percent SCP+R credit. No refund will be issued if cancellation is less than 7 days prior to the reservation date. All reservation transfers shall follow the conditions of this policy. Transfers to a lower- priced shelter shall not yield a refund. Campground: Refunds will be issued with a 20 percent cancellation fee if canceled by participant at least 14 days prior to start date. Cancellations less than 14 days prior to start date will receive a 50 percent SCP+R credit. Refund Request: A Refund Request Form must be completed. The refund form is available at parks.snco.us or by calling 785-251-6800. Send completed forms to: Shawnee County Parks + Recreation, 3137 SE 29th St. Topeka, KS 66605-1885 Attn: Accounts Receivable or email: prrefunds@snco.us

General Policy on Program Access and Communications Shawnee County Parks + Recreation provides positive recreational experiences that contribute to the physical, mental, social and emotional development of people of all ages and abilities. To facilitate opportunities for people with and without disabilities to engage in leisure pursuits together, Parks + Recreation provides inclusion services. If you have a disability and would like to request a special accommodation for a program, please contact a staff member. To ensure the requested accommodation, please notify the staff at the facility where the requested program is located at least two weeks in advance of the start of the program. For more information on inclusion opportunities, parks and recreation services and accommodations, please call 785-251-6800. Parks + Recreation does not discriminate on the basis of disability in the admission or access to or treatment or employment of its services, programs or activities. Upon written request, accommodation will be provided to allow individuals with disabilities to participate in all parks and recreation services, programs and activities.

Upon request, this information can be made available in Braille, large print, audio tape and/or computer disk.

“Our vision for programming is to reach out to people of all ages to encourage them to experience parks and recreation facilities through well-designed programs that create a lifetime of memories.” Shawnee County Parks + Recreation provides a wide variety of recreation opportunities for youth, yet not all families are able to afford the fees for participation in our programs. A youth scholarship program has been designed to assist those who meet the financial guidelines as set forth. Scholarship approval is good from Feb. 1, 2023 to Jan. 31, 2024. Forms are posted at parks.snco.us or call 785-251-8600. If you or your child requires a special accommodation in order to participate in the program, requests must be made in advance (two weeks is ideal) by filling out a Special Needs Statement and Request Form in order for the service or program to be assessed.

PARKS.SNCO.US 785.251.6800

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