PATIENT SUCCESS STORIES “I have had several bad experiences with the dentist. I have such a fear that I will do anything NOT TO GO to the dentist. I had so much pain that I could not get a handle on the pain. Finally went to the dentist; she had to send me to have a root canal. I started to freak out. I arrived at the office, and they were all ready for me. So kind, PATIENT, understanding, and explained everything. While in the chair, the assistant was so professional and kind, went over all options and made me feel relaxed! I was offered several options to help me relax and be comfortable all before the dentist came in. He was kind, explained good options, and numbed me so easily that I DID NOT FEEL IT. Then he started and I fell asleep. YES, DURING MY ROOT CANAL!! I was so relaxed when I woke up, I asked when we were starting. Too bad they only do root canals!! Well done. Thank you so, so much. I truly wish I could use this office as my regular dentist. WELL DONE.” –Cyndi J. “Wow. What a phenomenal practice. The entire team made me feel like family. I haven’t had a root canal for nearly 30 years. When Dr. Nerness said I would need a root canal I was naturally feeling anxious. He assured me that the procedure is much quicker than in the past. His team was able to fit me in later in the day, and I couldn’t be happier. No pain and I was able to keep my tooth. The whole practice team was amazing. I definitely will recommend Dr. Nerness and his team to my family, friends, and anyone who is in need.” –Angela T. “Excellent care, highly recommend! Dr. Nerness and his staff (including the front desk staff!) were kind, caring, patient, and knowledgeable. We especially appreciate Dr. Nearness’ knowledge and expertise in using ozone therapy for my teenage daughter’s root canal. This clinic was completely worth the one-hour drive it took us to get there.” –Lindsay N.
TEAM MEMBER HIGHLIGHT GREETING OUR PATIENTS, EXCEEDING THEIR EXPECTATIONS At Nerness Endodontics, we take pride in the genuine level of care we deliver to our patients. Upon visiting our office, one of the first smiling faces our visitors see is Margaret. Margaret leads all of the billing and insurance aspects of our business. She’s also nationally certified as a dental assistant, and she assists with X-rays. She touches many areas of our work with true professionalism. “In some cases, our patients may not know what to expect if this is their first time visiting us. As part of that, they may have a lot of questions or they may have some nervousness,” Margaret emphasizes. “I enjoy taking time to help patients understand what we do and to put them at ease by talking patients through the process of their treatment.” Margaret grew up in Long Island, New York. It didn’t take her long to get her start in the dental industry. Right after high school, she started working at a local clinic. In time, she moved to New Jersey and started her family. From there, she and her family moved to Arizona to be GET TO KNOW MARGARET ROLNICK
closer to her father. She continued her growth in dental care there, beginning her work in Tucson, followed by Phoenix. In 2017, Margaret moved to Minnesota and married Scott Abbott in 2018. In the meantime, she started with a clinic in Wisconsin before making the move to join the team at Nerness Endodontics. Margaret and Scott cherish time with their family, which includes Scott’s son and daughter and Margaret’s son and three daughters. They also have a grandson and three granddaughters. In her free time, Margaret and Scott have a passion for rolling up their sleeves and taking on various home improvement projects, including a recent expansion of their garage. As a warm, engaged person who delivers genuine care to each of our patients, Margaret makes their experience — and our team — better.
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