Outcomes Report (2019-2020)

Outcomes Report 2019-2020

Family Integration Services

FAMILY SUPPORT OUTREACH (FSO) The FSO program provides outreach parenting, basic counselling, and support services to MCFD referred clients with children between the ages of 0-13, assessed at low to medium risk. The primary long-term goal of the FSO program is to work toward supporting families,

educating parents, and promoting safe and healthy home environments. The immediate goals are to foster better communication and more positive interaction between parents and children, educate parents on normal stages of child development, introduce more effective ways to respond to particular child behaviours, and connect families to other resources within our community.

I found my worker to be a stabilizing force when my life has felt very chaotic.

138 people received service 2085 service units were delivered 76% of participants report using more resources or places in the community to meet their family’s needs and 64% report experiencing less disruption in t heir lives.

Measure Question: On a scale of 1 to 5 (1 = dissatisfied, 5 = satisfied), please rate your experience with:

Results

# of 5’s

# of 3-4

# of 1-2

Learning New Parenting Skills

14

2

1

Using more resources or places in the community to meet their family’s needs Experiencing less crisis and disruption in their lives

13

3

1

11

4

2

MULTICULTURAL FAMILY PRESERVATION PROGRAM (MFPP) The Multicultural Preservation Program provides support to MCFD referred multicultural families to become fully functioning empowered caregivers. MFPP provides services of family preservation and reunification, general intervention, therapeutic intervention/treatment, monitoring and supervision of visitation. Services are provided in Arabic, Punjabi, Mandarin and Tagalog. MFPP has the ability to provide services in other languages with the assistance of interpreters.

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