The Role
Core responsibilities:
Role responsibilities:
• Recognised professional practitioner and service specialist, providing expert building-related advice.
• Provide management for the delivery of high- quality estates building and infrastructure planned and reactive maintenance across the University; ensuring that all operational activities are carried out in a structure, professional and customer- focussed manner, delivering value of money services. • Manage minor works projects from inception to completion, providing cost estimates, where appropriate. • Ensure that adequate contractor control and health and safety procedures are in place and monitored to ensure compliance. • Promote and foster positive and highly collaborative approaches to problem solving and project implementation, helping to motivate, mentor and coach project team members. • Act as a point of contact for service colleagues and stakeholders to interpret and resolve complex infrastructure, architecture and technical problems; ensuring the University’s asset management information is up-to-date and accurate. • Make decisions about the nature and level of problem solving, physical and analytical tools, techniques and protocols to deliver project and service objectives, providing advice and making recommendations for resolution, as appropriate. • Collaborate with other specialists within the Service and across the University, regarding the use of modelling and analytical tools, methods and standards to deliver integrity and consistency with service delivery. • Prioritise, schedule and monitor maintenance and installation works, projects and work streams across the University. • Provide regular status reports and identify risk management and contingency planning to other service staff, specialists, users and managers.
• Implement changes to the design and development of building service processes, techniques and deliverables for one or more service strands or project streams. • Carry out building surveys and provide specialist expertise and support with complex building data and information sources, interpretation and analysis, making recommendations on actions to be taken. • Contribute to development of operational service activities to ensure excellence in the stakeholder experience. • Collect and analyse stakeholder feedback to help define needs and requirements and the design and planning of services. • Internal and external relationship development and partnership working, networking and participation to engage and influence future services and the University reputation. • Maintain an awareness of current policy for University business goals such as widening participation and access, and provision of advice using specialist knowledge. • Contribute to and lead business meetings, working groups and sub-committees at departmental and operational service levels. • Responsible for managing budgets for consumables and some capital items, keeping records and processing invoices.
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