Employee Assistance Program
Employee Assistance Program (EAP)
Life is stressful, and sometimes the constant challenges can become overwhelming. When you have unresolved problems, it can take a serious toll on both your work and home life. To help you through difficult times, we offer a Member Assistance program as part of our long-term disability plan. The program offers members and their families personal and confidential support that’s available 24 hours a day, 7 days a week. With just one call, you can get the following types of assistance:
• • • •
Counseling services
Help with financial and legal issues
Family support
Help with relationships, coping and depression
Convenient, confidential support. The Member Assistance program provides confidential support whenever you need it at no cost to you. The program includes the following services: • Toll-free Member Assistance line: Phone access to a master’s-level counselor, 24 hours a day, 7 days a week. To reach Member Assistance, call 1-877-660-3806. • 24/7 access to liveandworkwell.com : Online access to an interactive website that provides tools and information to help enhance your work, health and life. There are two ways to login:
1. Create your own user name and password under “Members: Login or Register;” OR 2. Use the access code “LTDEAP” under “Guest Access.”
• Referrals for face-to-face counseling: Referrals to a national network of licensed and certified clinicians for up to three sessions • Legal services: Free 30-minute telephone or in-person consultation with an attorney for help with legal concerns (an attorney may be retained for ongoing services at a 25% discounted rate) • Referral to helpful resources: Referrals to community resources from a database of more than 100,000 contacts Maintaining your privacy and confidentiality is of utmost importance. All records, referrals and evaluations are kept private and confidential in accordance with federal and state laws.
BENEFITS AT A GLANCE
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