Ethos CODE OF CONDUCT

Safeguarding private information

i

Securing data and information

ii

Artificial intelligence

I sent an email with personal customer information to the wrong email address. What should I do?

iii

Social Media usage

Don't panic. Immediately try to recall the email if possible. Then, notify Compliance@getethos.com within 24 hours. This will let the Compliance team to take appropriate measures to mitigate any potential risks and protect customer information.

SECURING DATA & INFORMATION ARTIFICIAL INTELLIGENCE

SOCIAL MEDIA USAGE

We recognize the importance of communicating through social media platforms. While social media can be an effective way to connect with others, it must be done in compliance with all applicable laws, rules, and regulations, the policies and terms of the online/social networking venue, and Discrimination, Anti-Harassment, and Non-Retaliation policies. If you see or receive concerning or inaccurate posts about our business or affairs, please contact the Ethos Compliance team at Compliance@getethos.com Do not Ethos policies, standards, and guidelines, as well as our Anti- respond directly and for any malicious or suspicious online activity please reachout to security.talk@getethos.com. For more information, consult Ethos’ policies on social media, digital communications, and acceptable use.

We take the security of our data and information seriously. We have implemented strict measures to protect against unauthorized access, use, disclosure, disruption, modification, or destruction of data. We also require all employees and associates to follow our security policies and procedures to ensure the confidentiality, integrity, and availability of our data and information. Employees are required to report any security violations and issues to security@getethos.com

We use AI to create and preserve value for our customers, employees, and investors. Our Ethical Principles for the Use of Artificial Intelligence provide the foundation for trust and transparency throughout our design, development, purchase, validation, deployment, use, and monitoring of AI. We are committed to ensuring that our use of AI is transparent, fair, and unbiased. For more information, please refer to the Ethical Principles for the Use of Artificial Intelligence.

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