Maintenance Programs
YOU BOUGHT THE BEST. Now, here’s how you can keep it that way.
It’s About More Than Just Equipment.
Your decision to operate a Toyota forklift in your business means that you understand what high-quality material handling equipment can do for your business. In addition to acquisition cost, the business consequences of delays and downtime resulting from inconsistent maintenance or unexpected repairs to your equipment can result in driving the cost of ownership to unacceptable levels. Scheduled maintenance is the most effective way to mitigate these risks and ensure that you get maximum value out of your investment throughout the economic life of your equipment. Shoppa’s Material Handling offers a range of affordable, convenient maintenance programs to ensure your equipment performs at optimal levels. Whether your equipment is lightly used in less rigorous conditions or pushed to the max under heavy-duty industrial workloads, we have a maintenance solution to fit your needs. No more calculating risks, losing productivity or reacting to unexpected downtime. With a Shoppa’s maintenance program, you can focus on what matters most — your business and customers. All Toyota genuine parts are covered with a 2-year, 4,000 hour parts and labor warranty.
WITHOUT A SHOPPA’S MAINTENANCE PROGRAM
WITH A SHOPPA’S MAINTENANCE PROGRAM
Total Cost of Ownership
Increases as vehicle ages
Decreases and stabilizes over time
Maintenance Costs
Unpredictable
Predictable
Unscheduled Maintenance Repairs
Market pricing and wait times
Fixed pricing and priority service
Why Does a Maintenance Program Make Sense?
There are several important ways a maintenance program can return value to your organization. Consider the following benefits when deciding which plan makes sense for your business:
Resale Value Well maintained vehicles typically resell for 20–30% more than other used vehicles.
Lower Costs Proper maintenance of your equipment ensures maximum productivity and uptime. These are two key factors in your overall cost of ownership. Safety Regular maintenance can help reduce accidents and mitigate situations that put your people, equipment and property at risk. Convenience With a maintenance program, equipment servicing is done in predictable intervals that work around your schedule. We take care of everything.
Customer Satisfaction Your customers depend on you as part of their supply chain. If your equipment goes down, so does your ability to fulfill orders and conduct business. Why take the risk? Peace of Mind Even though your equipment will undergo wear and tear. With a maintenance program, you can relax knowing that we will keep everything operating in peak condition.
AW-19002-V2-2020-08-Q2000
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Choose the program that works BEST FOR YOU.
The Platinum Maintenance Program is our top-tier maintenance solution designed to cover all your vehicle maintenance, repair and service needs for a fixed monthly charge. Securing a Platinum Maintenance Program is the best way to completely eliminate cost variability over the life of the contract. Our Preferred Maintenance Program includes all of the benefits of the Basic Maintenance Program plus factory-recommended transmission, hydraulic and differential service. Level monthly payments for these expanded services make this program a great option for those looking for more control over planned maintenance costs. Our Basic Maintenance Program is our simplest plan and covers first-tier planned maintenance requirements for your vehicle. We will perform all manufacturer-recommended maintenance services at your worksite and provide you with detailed written inspection reports at each visit.
PREFERRED
PLATINUM
BASIC
Planned Maintenance
Service Performed at Your Site
Proper Disposal of Environmental Waste Certified Factory Trained Technicians
Detailed Written Inspection Report
No Travel Charge
Flat Rate Payments on Service Plan
Hydraulic, Transmission and Differential Servicing
Brake Adjustment as Required
Repairs Due to Normal Truck Operation
Replacement Unit Provided
Attachment Repairs*
4 Hour Response Time
Transportation Included
*Included with new attachment purchases only.
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With nearly 40 years of experience in forklift sales and maintenance, our team is prepared to handle all of your service needs. Our job is about much more than just keeping your forklift running. We provide a comprehensive array of products, services and integrated systems that help our customers streamline the storage and movement of their goods. Why Shoppa’s? WE KEEP YOU MOVING.
Turn to Shoppa’s for all your material handling needs.
Frequently Asked Questions
What is “planned maintenance” and how is it different from a maintenance program? Planned maintenance is an industry term that refers to a recommended schedule of services, such as an oil and filter change, fluid check, lubrication and safety check. Your customer support specialist can provide a full list of planned maintenance services for all vehicle types. Planned maintenance is included in each of our three maintenance programs. Are all repairs that I might need covered by a maintenance program? All scheduled maintenance and breakdown repairs due to normal operations are covered by our Platinum Maintenance Program. Transportation costs and replacement forklifts are also included. What types of vehicles or products does a Shoppa’s Maintenance Program cover? You can purchase a maintenance program for all TMH vehicles, regardless of whether it was purchased or leased from Shoppa’s or another distributor. This includes all Electric and IC Forklifts, Reach Trucks, Order Pickers and Electric Pallet Jacks/Stackers. We also offer maintenance programs on many non-Toyota forklifts—contact us for additional details.
With 9 locations and a nationwide Toyota service network, we’ve got you covered. Ready to get your Shoppa’s maintenance program secured? Contact a customer support specialist to get started.
To get started, call: www.ShoppasMaterialHandling.com 866.506.2200
Toyota National Coverage
9 Shoppa’s Locations
Dallas/Ft. Worth Amarillo Brownwood
Kansas City Lubbock Odessa
Saginaw San Angelo Wichita Falls
270+ Dealer Locations Across North America 3,300+ Toyota Certified Technicians on Call 2,700+ Fully-Stocked Service Vans
200+ Factory-Trained Technicians 150+ Fully-Stocked Service Vans $5 Million in Stock Parts Inventory
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