challenge... Here's the
Organisations want leaders to do more than keep things running. They want them to inspire trust, communicate clearly, handle pressure, and appear emotionally intelligent and future-ready.
However, the honest truth is that most leaders are simply winging it when it comes to soft skills. They feel overwhelmed, unsure, and secretly wonder if they missed the day everyone else learned how to lead with empathy.
The result? Teams become burnt out, siloed, disengaged, or reactive, especially in hybrid and dynamic environments. Despite all the tools, technology, and models available, not much actually changes.
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