WELCOME TO HEALTHGRAM J & L Ventures, LLC has partnered with Healthgram to bring you valuable benefits and a new way to think about healthcare. Beginning on October 1 st , 2022, Healthgram will be your new contact for benefits administration and customer service. Our goal is to help you choose the best benefit options for you and your family and bec ome a trusted resource for your healthcare needs. We look forward to becoming your partner along the way. IMPORTANT INFORMATION TO KNOW
CONTACTING HEALTHGRAM
FINDING A DOCTOR
Member Support: 1 - 866 - 904 - 9081 8:00 am - 6:00 pm EST Monday - Friday
Your network access will be through Cigna. In - network healthcare providers have negotiat- ed discounts so charges in - network should al- ways be lower than those out - of - network. To help save on healthcare costs, select a doctor in your network. Search for in - network healthcare providers at: members.healthgram.com. For more detailed information, view the complete guide on page 9.
Contact your Advisor : For answers about your plan and benefits Before any planned medical procedures For billing assistance To confirm precertification for an upcoming procedure, or a penalty may apply Your member portal: Verify coverage, request a copy of your ID card, check claims status and more from your mobile - friendly online portal. Register at members.healthgram.com and view the complete guide on page 8.
YOUR MEDICAL ID CARD
Your ID card details the benefits offere d to you through your employer. It is being mailed to your employer with accompanying instruc ti ons. Provide your new ID card to ALL of your providers after October 1 st , 2022 and dispose of old cards.
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J & L VENTURES, LLC 2022 BENEFIT GUIDE
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