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UNIVERSITY PARTNERSHIPS PROGRAMME
Purpose of the job
To plan, implement and deliver the regional strategy to achieve the KPI’s as defined in the 5-year business plan.
Deputise for the Operations Director and lead URSL wide projects to support the UPP Group strategy to deliver 45,000 rooms by 2022.
Dimensions of the Job
The Regional Director (RD) reports to the URSL Operations Director and is responsible for a regional team of approx. 250 who are providing FM services to nearly 8,000 rooms. The RD is responsible for annual operating budgets of £9 million (staff and site operating costs) and delivers revenue targets set by the business for summer vacation and third party income. The RD ensures effective liaison and performance monitoring between the University and UPP, contractual adherence and Health, Safety, Environmental & Quality compliance.
Principle Duties and Responsibilities
• Plan, implement and deliver the regional strategy to achieve the KPI’s as defined in the 5-year business plan
• Leadership of operational teams to ensure regional excellence in the student experience as well as compliance to contractual obligations • Oversee the strategic direction of c250 staff and direct line management of Residence Director (NTU), General Managers at BGP and LOU and an Operations Management Executive • Ensure the region is compliant to both statutory and UPP obligations ensuring all systems, processes and policies are in place, complied with, monitored and recorded • Ensure the requirements, and remedial actions of audits and inspections, both internal and external (ISO 9001, ISO 1400 and OHSAS 18001), are met including Water Risk Assessments and Fire Risk Assessments • Prepare regional budgets for Board approval; then deliver the budgets, reporting to the URSL Board on an on-going basis • Determine continuous improvements to support each partner’s needs and identify opportunities to enhance each partnership
• Identify organic growth and support new business opportunities at a regional level, and when secured mobilise effectively
• Positively promote the core UPP brand and values
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