The plan worked and Ardmac is now a multi award- winning business and one of the top premier fit-out businesses in the NW, Manchester and Leeds. Ardmac are now undertaking projects with creative, complex environments ranging in value from £2m to £20m for leading global brands across the sectors. Having recently handed over the MD role to Phil Chadwick, who now runs the business operationally, it has allowed me to focus on developing the 3-year business strategy and diversification plan and concentrate on the front end of the business. My inspiration When I think about why I do what I do, it really comes down to one thing and that’s seeing creative designs and the customer vision’s come to life. At Ardmac, there is a spirit of excellence and innovation driven fromour CEORonanQuinn right theway through the business. This has helped us to define our position in the marketplace and to distinguish ourselves as a business. Key Learnings Industry is always adapting to change, such as the effects of COVID which has irreversibly changed the way the office will be used forever. But the key learning I’ve taken is plain and simple, it’s all about the customer! It’s not enough to have a “Safety First” policy with the right people who have an in-depth knowledge and understanding of the management procedures. You must listen to and understand your customer to deliver their vision and provide a customer experience second to none that ensures they will come back to Ardmac time and time again. The key is to do exactly what we promised at the beginning
and through regular interaction with our customers – at Ardmac director level throughout the project – we are able to give good, solid feedback to the project team and put corrective steps in place, if required. Breaking it down to the simplest format. “Say what we will do and do what we say.” Looking forward to the future Dealingwithoffices and laboratories in a post COVIDera brings with it change and a sense of urgency to provide the best solutions quickly. The corporate agenda is to provide a culture of diversification and equality with the “wellbeing” of the workforce and sustainability and the environment at the top of their agenda. One of the benefits to COVID has been that future environmental targets have been brought forward to the here and now. Corporates now realise that the office needs to be a place to entice workers back into the workplace by creatingdifferent types of environments. Fromdifferent styles of break out zones which cater for creativity and collaborative thinking, to areas of quiet and serenity for thinking and planning. Creativity and collaborative environments will entice people back into the workplace. The design elements have and are evolving continuously in this area and over the next month we will be sharing with you some of our insights into this subject. On the pharma side, the speed at which pharma companies need to come to market or respond to demands for manufacture is so fast that Ardmac have partnered with US company Germfree to provide a modular flexible cleanroom offering which allows us to provide a rapid turnaround.
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