Controlling and Collecting Debts
Action Checklist
Remember that prevention is better than cure
Review organisational systems and procedures
Concentrate on big debts
Write positive letters
Follow up letters by using the telephones if appropriates and necessary
Remember email as an alternative to a letter
All else having failed, consider visiting the debtor
Appoint a debt collection agency
Think carefully before you instruct solicitors or become involved in litigation
Don’t return a post-dated cheque without thought
Beware of taking any unreasonable or illegal actions
Future Practice Owner.
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