Greeting the guest upon arrival
How to greet the guest upon arrival?
• Good morning /afternoon/evening (sir/Madam), Welcome to Al Husn Hotel, My name is Suresh. Let me know if you need any assistance. • How would you like to be addressed? OR How may I address you?
Repeated Guest
* Good morning /afternoon/evening Mr/Ms, (Guest Name) It is so nice to see you again! It is a pleasure to have you with us, let me know if you need anything/ let me know how I can be of assistance.
Made with FlippingBook interactive PDF creator