WOW Farwell
Just like the arrival experience, the departure experience is equally very important. When you consider the effort you have to put in to get people to our hotel, you should ensure they leave with a high level of satisfaction so they can come back again. This can happen when we show care and continue delighting them until their departure from the Hotel.
Upon leaving, we should provide the guests with a WOW Farwell:
Say: Thank you very much for staying with us Have a safe trip and we hope to see you again soon
If the guest is satisfied and happy with our services
Say: when you have time, we would love if you can share your experience and feedback about the hotel on TripAdvisor. Here is the card with the QR code to scan and it will automatically take you to the page. Feel free to
mention colleagues ’ names as well. Have a pleasant (afternoon/evening)
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