Aire Serv of the Mid-Hudson Valley - April 2019

aireserv.com/mid-hudson-valley | 845-256-6158

COMFORT CONNECTIONS

When I first started Aire Serv of the Mid-Hudson Valley, I was practically a one- man operation, but eventually, the business got to the point where I needed to hire someone else to take on some extra responsibilities. The first time I ever interviewed someone for a job, I had no idea what I was doing. It was a nerve-wracking task, and all I knew was that I needed to get someone else on my team. After a short interview — which, in all honesty, was hardly an interview — I hired someone I knew from a previous job I had. Unfortunately, the experience didn’t end well. This was a harsh lesson to learn as a new business owner, but it’s one that I’m glad I did learn. Through facilitating more interviews, surviving a few additional bad experiences, and seeing the systems we eventually developed actually work, I learned how to grow my business and hire employees I knew were going to support the company's mission. I’ve always been a lifelong learner, and, as a business owner, my commitment to ongoing improvement is crucial to my business growth. Readers will remember my avid reading habit and my travels to Aire Serv’s franchisee meeting to learn more about what I can be doing to be a better business owner and person. In 2019, I’m expanding on these opportunities. This past March, I set off for Las Vegas to participate in a mastermind meeting with various other business owners from across the U.S. Hosted by Shaun Buck, the CEO of the newsletter and print marketing company The Newsletter Pro, this two-day event featured a compilation of education, knowledge sharing, and in-depth analyses of how Aire Serv of the Mid-Hudson Valley — and other businesses across the U.S. — are functioning. LIFELONG LEARNER Why I Strive for Growth, Professionally and Personally

This trip was actually my first time in Las Vegas, and while escaping to warm weather after our long northeastern winter was as good of a reason to go, learning and engaging with business professionals of all types was valuable. I didn’t gamble in Vegas, but I felt like a big winner after attending this event. I’m a firm believer in the idea that if you’re not growing, you’re not staying the same. Instead, your business is dying. I always try to learn new things and improve, and part of that is finding ways that I can grow, both personally and as a business owner. There are ways I can improve and grow as a person, and these are going to have a direct relationship to my business growth. Likewise, if I learn more about what I could be doing to improve my business, I will be growing as a person. I don’t want to see Aire Serv of the Mid-Hudson Valley become stagnant because I was too afraid to grow. I’m always looking for learning opportunities. If you have a learning opportunity for us — or a great book for us to check out — let me know. "I’ve always been a lifelong learner, and, as a business owner, my commitment to ongoing improvement is crucial to my business growth."

–Jim Serra

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