PRODUCT AND SERVICE Turbo Air Refrigeration System IMPORTANT PRODUCT AND SERVICES DETAILS
Changes: • Price, products and offers in the catalog may change without notice. • Turbo Air cannot be responsible for pricing or other errors and reserves the right to cancel orders arising from such errors. We want to provide the information you need to take advantage of the great products and services in this catalog. Please check our website or call our toll free number for more information.
Prices: • Our catalog prices do not include taxes and other fees (applicable for U.S. only).
Shipping and Handling Charges: Turbo Air offer Free Shipping and Handling Charges for qualifying orders. Please contact 888-900-1002 or tacsvc@turboairinc.com for more information on Shipping & Handling Charge Policy. (All your items must ship to a single U.S. address to receive free shipping and handling charges.) Warranties: • 1 year parts and 1 year compressor warranty on condensing units and unit coolers. Labor not included. (4 year extended warranty available for compressor: total 5 years) • 2 year parts and 2 year compressor and 1 year labor on packaged refrigeration units. (Smart 7) (3 year extended warranty available for compressor: total 5 years) For more details, please refer to the “Warranty Statement” on our website - www.turboairinc.net Exchange and Returns: Under the following conditions, you can return the ordered products without any charge: • Received wrong item(s) due to our errors • Delivery delayed more than 3 days from promised date • Signs of external damage on arrival If any of our product(s) do not meet your expectations, you may return them within 7 days after receiving the return confirmation from Turbo Air. The returned product(s) must be insured and prepaid. Please enclose your copy of the invoice or packing slip with the return. Please indicate whether you wish to exchange for another product(s), receive credit, or request a full refund of the purchase price. All products must be in new condition with original packaging and all included accessories. Please note there is a 20% restocking and repacking fee from the purchase price. Freight Damage: Inspection of the shipment is the consignee’s obligation. Please make sure you are receiving the right merchandise in good condition upon delivery. When in doubt, write a note of “Damaged” on the delivery receipt before signing it. Notify the carrier and file a claim for any concealed damage. Please retain all cartons and product for inspection. Turbo Air is willing to assist and support you in filing your claim, but you must take the action of filing the claim.
Tel: 888-900-1002 Email: Tacsvc@turboairinc.com
www.turboairinc.net
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